Senior Analyst, Digital Analytics

PTR Global; Irving (TX); On-site; USD 70,000 - 110,000; Full time

Job summary

PTR Global in Irving, TX is seeking an Analyst, Digital Analytics to build and maintain dashboards, recurring reports, scorecards, alerts and ad hoc analyses that support Customer Experience Analytics.

The role partners with business and technology stakeholders to measure performance, monitor digital products, track KPIs and OKRs, and deliver actionable insights using Adobe Analytics, Quantum Metric, Azure, ADX, Databricks, SQL, and Power BI.

Qualifications

• 4+ years of analytics experience.
• Experience building dashboards and reports.
• Strong communication at all levels.
• Proficient with Adobe Analytics or Google Analytics.

Responsibilities

• Build and maintain dashboards, reports, scorecards, and alerts.
• Conduct ad hoc analyses to deliver actionable insights.
• Partner with stakeholders to measure performance and monitor digital products.
• Track KPIs and OKRs to identify opportunities to improve CX.

Skills

SQL

PowerBI/Tableau

Digital Analytics

Tools

Adobe Analytics

Power BI

Databricks

Azure

ADX

SQL

Google Analytics

Job description

The Analyst, Digital Analytics position is responsible for building and maintaining dashboards, recurring reports, scorecards, alerts, and ad hoc analyses supporting Customer Experience Analytics. The role partners with business and technology stakeholders to measure performance, monitor digital products, track KPIs and OKRs, identify opportunities to improve customer experience, analyze customer behavior, and deliver actionable insights. The position utilizes tools such as Adobe Analytics, Quantum Metric, Azure, ADX, Databricks, SQL, Power BI, and related analytics platforms to support data-driven decision making across the organization.

Top 3 Mandatory Skills: SQL, PowerBI/Tableau and Digital Analytics (Adobe Analytics/Google Analytics) skills

Ideal Candidate: 4+yrs experience, Driven and self-motivated. Does not shy away from hard problems. Passionate about data. Good communicator at all levels.