Digital Agile Product Owner

The Hartford; United States; Remote; USD 100,000 - 150,000; Full time

Job summary

An established industry player is looking for an Agile Product Owner to transform digital experiences and enhance customer satisfaction. In this dynamic role, you'll lead multiple agile teams, focusing on developing market-leading capabilities for insurance products. Your expertise in managing product backlogs and stakeholder relationships will be crucial as you drive improvements in user experience through innovative solutions. Join a forward-thinking company that values collaboration and is committed to inclusivity, where your contributions will significantly impact the future of digital insurance solutions.

Qualifications

• Experience leading product execution for multiple agile scrum teams.
• Strong focus on customer experience and ability to improve outcomes.

Responsibilities

• Participate in sprint teams, representing business interests and facilitating sessions.
• Drive improvements in user experience through analytics and usability studies.

Skills

Agile Methodologies

Customer Experience Focus

Product Backlog Management

Stakeholder Management

Problem Solving

Education

Bachelor's Degree

Tools

Google Analytics

A/B Testing Tools

Tealium

Optimizely

Rally

Job description

Agile Product Owner - BA07DE

We’re committed to making a difference and are proud to be an insurance company that goes beyond coverages and policies. Working here means having opportunities to achieve your goals and help others do the same. Join our team as we shape the future.

Agile Product Owner

Are you excited by transforming digital experiences? Motivated by solving customer challenges and enhancing their experiences? Do you like seeing your work's impact from concept to completion? If so, The Hartford has a place for you. We are seeking an Agile Product Owner to join the Enterprise Digital team, supporting sales and acquisition portals and APIs. This role reports to the Value Stream Owner for Global Specialty Digital and involves leading multiple sprint teams within scaled agile frameworks to develop market-leading capabilities. The focus is on the Global Specialty segment within Hartford's Commercial Insurance group, mainly enhancing go-to-market tools used by our Agency partners for quoting and issuing insurance products. Projects include integrating AI capabilities and redesigning new business experiences with a user-centered approach. The candidate will also share best practices in user experience and digital solutions across segments.

Key Responsibilities:

1. Participate in multiple sprint teams on an Agile Release Train, representing business interests in daily delivery activities, including backlog refinement, feature decomposition, user story acceptance, UAT, change management, and release monitoring.
2. Act as the primary business interface, facilitating sessions with diverse stakeholders to generate new ideas and refine requirements for the tech team. Experience managing senior stakeholders is essential.
3. Maintain backlog health in partnership with the Release Train Engineer, Agile Product Manager, Scrum Master, Tech Lead, and BA, ensuring work readiness and prioritization amid competing demands.
4. Lead business change management and monitoring efforts, establishing communication channels and success metrics to guide future iterations.
5. Keep stakeholders informed and contribute to bi-monthly business and product leadership meetings.
6. Drive improvements in user experience using tools like A/B testing, web analytics, usability studies, and UX collaborations to enhance customer satisfaction and inform investments.

Requirements:

• Strong focus on customer experience, with curiosity and drive to improve and quantify outcomes.
• Experience leading product execution for at least two agile scrum teams in a scaled environment (minimum 2-3 years).
• Ability to articulate product vision and roadmap.
• Familiarity with digital assets, including A/B testing, UX practices, and web analytics.
• Experience managing a Product Backlog and aligning with senior stakeholders.
• Insurance product experience is highly preferred.
• Self-starter capable of ownership and independent problem-solving within larger initiatives.
• Team-oriented, fostering a collaborative and supportive culture.
• Additional skills like Rally, APIs, Google Analytics, Tealium, Agentic AI tools, and Optimizely are a plus.

Compensation

The annual base pay range is based on market analysis and may vary based on performance and competencies. It is one component of the total compensation, which may include bonuses, incentives, and recognition. The range is:

$100,000 - $150,000

We are an Equal Opportunity Employer, committed to inclusivity across all diversity dimensions.

About Us | Culture & Employee Insights | Diversity, Equity and Inclusion | Benefits