Digital Account Manager - TransPerfect

OpenTalent; Pennsylvania; On-site; USD 60,000 - 90,000; Full time

Job summary

TransPerfect is seeking a Digital Account Manager to strengthen client relationships and drive delivery excellence in international digital marketing projects. You will serve as a strategic partner, ensuring clear communication and profitable growth across diverse client portfolios.

You will plan and execute global digital marketing campaigns, coordinate with production teams, and apply data-driven insights to optimize performance while maintaining the highest quality standards.

Qualifications

• Experience in client services or account management in digital marketing.
• Strong communication and cross-cultural collaboration.

Responsibilities

• Develop and manage relationships with clients to ensure delivery and profitability.
• Guide international digital marketing campaigns from planning to execution.
• Collaborate with production teams and stakeholders across regions.

Job description

TransPerfect was founded with a mission to help the world's businesses navigate the global marketplace. Today, we have grown to be an industry leader organization by helping clients globalize their business no matter what service they might need. TransPerfect provides a full array of language and business support services, including translation, multicultural marketing, website globalization, legal support, and any kind of technology solution.

What You Will Be Doing:

As part of the Client Services Department, the Digital Account Manager plays a key role in client acquisition, retention and account growth through excellence in client service. They build strong client relationships by ensuring excellence in delivery, clear communication and sound strategic guidance.

They have an understanding of all or some areas of digital marketing and are pivotal to the successful planning and execution of international digital marketing campaigns for our clients. The Digital Account Manager is strategic, data-driven and client-focused. They find it easy to explain digital marketing concepts to clients and colleagues. They possess good cross-cultural communication, organization and time management skills to manage global client stakeholders and production teams, while always focusing on quality, profitability, performance and growth. They are expected to employ and grow their account management and strategy skills while being hands in delivering digital marketing projects.