Diesel Truck Roadside Support Technician (Night Shift)

Miller-Transportation-Group; Mount Holly Township (NJ); On-site; USD 65,000 - 70,000; Full time

Benefits offered by this job

Medical insurance

Paid time off

Advancement opportunities

Robust training

Job summary

Miller Transportation Group in Mount Holly, NJ is seeking a Roadside Support Specialist for Miller Truck Leasing. You will diagnose mechanical issues over the phone, document incidents, and coordinate service dispatch to keep customers and drivers moving.

Ideal candidates have hands-on diesel vehicle repair experience, strong customer service, and the ability to multitask on phone and computer. Work Thursday–Saturday 6 PM–6 AM, plus every other Wednesday, with excellent growth opportunities.

Qualifications

• Hands-on experience in diesel vehicle repair.
• Strong focus on customer support and urgency in fixing problems.

Responsibilities

• Receive inbound calls from customers and drivers to diagnose issues and communicate resolutions.
• Enter data into company systems to document incidents.
• Make outbound calls to dispatch service to customers.
• Act as liaison between locations, customers, and drivers.
• Manage multiple breakdowns daily and coordinate maintenance for off-lease trucks.

Skills

Diesel repair

Customer service

Communication skills

Multitasking

Education

Technical School Degree / Associate Degree

Job description

Miller Transportation Group in Mount Holly, NJ is seeking a Roadside Support Specialist for Miller Truck Leasing. You will diagnose mechanical issues over the phone, document incidents, and coordinate service dispatch to keep customers and drivers moving.

Ideal candidates have hands-on diesel vehicle repair experience, strong customer service, and the ability to multitask on phone and computer. Work Thursday–Saturday 6 PM–6 AM, plus every other Wednesday, with excellent growth opportunities.