Diesel Technical Advisor: Engine Troubleshooter & Training

JASPER Engines & Transmissions; Jasper (IN); On-site; USD 30,307 - 33,062; Full time

Benefits offered by this job

Medical, dental, vision & prescription insurance

Paid Time Off (PTO) + 10 paid holidays

Two retirement plans (401K with company match + Employee Stock Ownership Plan)

Monthly and Quarterly bonus

Opportunity for vertical and horizontal growth

On the job training

Job summary

JASPER Engines & Transmissions in Jasper, Indiana is seeking a Diesel Technical Advisor to join our Customer Service Team. This role involves troubleshooting and addressing warranty and technical issues for diesel engines and requires onsite training.

The ideal candidate possesses a strong automotive background, exceptional interpersonal skills, and a drive to solve complex problems. We offer competitive pay, performance bonuses, and comprehensive benefits.

Qualifications

• Experience diagnosing and repairing diesel engine applications is required.
• Computer knowledge and keyboarding skills.

Responsibilities

• Build and sustain relationships with customers.
• Answer phone calls from customers who have warranty or technical issues.
• Troubleshoot and help resolve customer concerns.
• Provide professional and quality customer care.

Skills

Interpersonal skills

Communication skills

Problem solving

Technical knowledge of diesel engines

Organizational skills

Education

2–4 year automotive degree

Job description

JASPER Engines & Transmissions in Jasper, Indiana is seeking a Diesel Technical Advisor to join our Customer Service Team. This role involves troubleshooting and addressing warranty and technical issues for diesel engines and requires onsite training.

The ideal candidate possesses a strong automotive background, exceptional interpersonal skills, and a drive to solve complex problems. We offer competitive pay, performance bonuses, and comprehensive benefits.