Diesel counter sales

EEP Manufacturing - Fairfield; Fairfield (CA); On-site; USD 40,000 - 55,000; Full time

Job summary

A leading company is seeking a Diesel Counter Sales Representative to provide exceptional customer service and assist clients in identifying parts and processing orders. The ideal candidate will have strong knowledge of diesel engines, superior communication skills, and the ability to build lasting customer relationships.

Qualifications

• Expertise in diesel engines and related components required.
• Strong communication and sales skills necessary.

Responsibilities

• Assist customers at the sales counter, by phone, and via email.
• Identify and source diesel parts based on customer needs.
• Process orders and maintain accurate knowledge of diesel engine parts.

Skills

Customer Service

Communication

Sales

Knowledge of Diesel Engines

Job description

We are seeking a knowledgeable and customer-focused Diesel Counter Sales Representative to join our team. The ideal candidate will be responsible for assisting customers at the sales counter by identifying parts, providing product information, processing orders, and offering excellent service to ensure customer satisfaction. This role requires expertise in diesel engines and related components, along with strong communication and sales skills.

Key Responsibilities:

Greet and assist customers at the counter, by phone, and via email.

Identify and source diesel parts and components based on customer needs.

Provide accurate quotes and product recommendations.

Enter sales orders into the system and ensure timely processing.

Maintain up-to-date knowledge of diesel engine parts and industry trends.

Coordinate with the warehouse to ensure product availability and timely delivery.

Handle returns, warranty claims, and exchanges in accordance with company policies.

Build and maintain strong customer relationships to encourage repeat business.

Assist with inventory control and restocking shelves as needed.

Keep the counter area clean, organized, and well-stocked.