Store Counter Sales

Motion; Charlottesville (VA); On-site; USD 30,000 - 45,000; Full time

Job summary

Join a leading automotive parts store as a Counter Sales Associate, providing essential customer support and automotive knowledge. This role offers opportunities for growth within the company and is suited for those passionate about the automotive industry. Enjoy a team-oriented environment with great benefits including competitive pay, health benefits, and 401k.

Benefits

Health benefits

401K

Opportunities for promotion

Comprehensive training

Qualifications

• Valid Driver’s License required.
• Experience in automotive industry preferred.
• Willingness to learn about automotive parts.

Responsibilities

• Assist customers with auto parts questions in person and over the phone.
• Engage customers to ensure a positive shopping experience.
• Utilize technology such as cash registers and catalog systems.

Skills

Communication

Customer Service

Automotive Knowledge

Listening Skills

Education

High School Diploma or GED

Technical or Trade School

Tools

Cataloging Systems

Inventory Management Systems

Job description

We are more than just a Parts Store and are looking for talented individuals to join our NAPA family! As a Counter Sales Associate, you will be the "face of the retail store" and the go-to person for customers seeking automotive parts and advice. You don’t need to be able to tear down and rebuild engines (though that’s a plus), but a background in automotive parts is essential. This role offers a great opportunity whether you want to build a career as a Parts Specialist, work full- or part-time, or explore other career paths within our company.

What you will do:

1. Assist retail and wholesale customers with auto parts questions in person and over the phone.
2. Use your automotive knowledge to support team members and customers.
3. Provide outstanding customer service and create positive experiences for all visitors.
4. Bring energy and customer focus to our fast-paced stores.
5. Engage with customers to ensure a positive shopping experience.
6. Utilize technology such as computers, cash registers, and catalog systems.

This opportunity is ideal if you:

1. Enjoy helping customers with their automotive needs.
2. Have gained experience in the automotive industry or through personal tinkering and repairs.
3. Are willing to learn about automotive parts if you lack experience.
4. Seek a team environment with opportunities for growth and development.

Requirements:

1. Valid Driver’s License
2. Experience in a parts store or automotive industry, or willingness to learn.
3. High School Diploma or GED; technical or trade school is a plus.
4. Excellent communication skills.
5. Ability to thrive in a fast-paced retail environment.
6. Good listening skills and empathy for customers.

Additional preferred qualifications:

1. Passion or background in automotive, heavy equipment, farm, diesel, marine, or dealership.
2. Experience with cataloging and inventory management systems.
3. Customer-centric attitude.
4. ASE Certifications (a plus).

Benefits:

1. Great team and brand.
2. Competitive pay.
3. Health benefits and 401K.
4. Stable, Fortune 200 company with a family feel.
5. Opportunities for internal promotion and career growth.
6. Comprehensive training and ongoing development.

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GPC is committed to equal employment opportunity without regard to sex, race, creed, color, religion, marital status, national origin, citizenship, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, or veteran status. Our policies promote hiring, training, promoting, and transferring employees based on their abilities and performance.

About Us

As one of the largest global auto parts networks, our Automotive Group plays a vital role in our organization. Serving customers across North America, Europe, Australia, and New Zealand, we sell over 500,000 parts under the NAPA brand, known for quality and expertise. Our international supply chain ensures fast, reliable delivery of parts to our stores and customers.