Dialysis Social Worker - Patient Advocate & Care Coach

U.S. Renal Care, Inc.; Missouri; Hybrid; USD 60,000 - 90,000; Full time

Benefits offered by this job

Medical / Pharmacy

Dental

Vision

401k with employer match

Virtual Care

Life Insurance

PTO

Job summary

U.S. Renal Care is seeking a Licensed Master Social Worker to provide timely psychosocial services to dialysis patients and their families. You will support education, advocacy, and resource coordination within the clinic setting.

Responsibilities include coordinating with the interdisciplinary team, completing initial assessments and KDQOL, and participating in QAPI activities to improve patient outcomes and satisfaction. Strong English communication and MS Office skills are required.

Qualifications

• Master's Degree in Social Work (CSWE) and current state licensure required or in process.
• LCSW preferred; dialysis social work experience is a plus.
• Strong communication and documentation skills in English.

Responsibilities

• Provide social services to dialysis patients and families to optimize psychosocial functioning.
• Coordinate care, participate in Interdisciplinary team, and assist with program goals.
• Identify resources and advocate for patients with agencies and providers.
• Participate in QAPI activities and staff development as required.

Skills

English proficiency

Communication skills

Team collaboration

Education

Master's Degree in Social Work (CSWE)

LCSW preferred

Tools

Microsoft Office

USRC clinical applications

Job description

Responsibilities

SUMMARY

The Licensed Master Social Worker provides social services to patients and their families in a timely and efficient manner in order to promote maximum social functioning and psychological adjustment to dialysis and rehabilitation of the patient.

Essential Duties and Responsibilities include the following. Other duties and tasks may be assigned.

GROWTH	Assist with clinical and operational processes to improve patient health and minimize hospitalizations and missed treatments. Coordinate transient arrangements. Demonstrate effective use of supplies. Perform duties as assigned to meet the patient care or operational needs of the clinic.
OUTCOMES	Identify and counsel psychosocial issues. Provide patient and family education. Assist with program's target goals for patient outcomes in accordance with quality patient care and Company goals.
OPERATIONAL READINESS	Knowledge of and comply with federal, state, local laws and regulations, including health care professionals practice act requirements. Perform duties at all times within limitations established by and in accordance with company policy and procedures, applicable state and federal laws and regulations. Act as advocate on patient's behalf with the appropriate local, state, and federal agencies. Complete initial assessment of new patient psychosocial needs in adherence to state/CMS regulations and company policy. Complete KDQOL in accordance with company policy. Participate as a member of the Interdisciplinary team in all required patient assessment and care planning activities. Identify social agencies and other resources as appropriate to the needs of the patients, including but not limited to financial/funding sources. Be familiar with professional organizations related to kidney disease (i.e. National Kidney Foundation, American Kidney Foundation). Use personal protective equipment as necessary. Be familiar with all emergency operational procedures. Regular and reliable attendance is required for the job.
PARTNERSHIPS	Provide information and referrals as needed. Attend and participate in the monthly Quality Assessment and Performance Improvement (QAPI) activities. Coordinate development and maintenance of patient/family support groups. Maintain collaborative working relationship with Medical Director and physicians. Establish and maintain a positive relationship with area hospitals, agencies, vendors and the community. Actively promote GUEST customer service standards; develop effective relationships at all levels of the organization.
STAFF DEVELOPMENT/ RETENTION	Participate in staff meetings as required. Attend in-service and continuing education offerings in compliance with company policy and procedure. Educate staff and provide inservice training in relation to patient psychosocial care. Lead staff in team concepts and promote a team effort.

Qualifications

Qualifications/Requirements:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Requirements include:

• Must have Master's Degree in Social Work accredited by the Council of Social Work Education (CSWE) and LCSW preferred.
• Current licensure in applicable state is required unless employed in the state of AZ, PA or Guam. License must be maintained as current and in good standing. (See addendum for Social Worker for minimum licensing requirements.)
• Previous experience in providing social services to dialysis patients preferred.
• Demonstrated working knowledge of the English language and ability to communicate verbally and in writing.
• Must have basic computer skills, including Microsoft Office (Word, Excel, Outlook); proficiency in all USRC clinical applications required within 90 days of hire.
• Must meet any practice requirement(s) for the applicable state.

Benefit Details

All Full-Time employees are eligible for the following benefits:
* Medical / Pharmacy
* Dental
* Vision
* Voluntary benefits
* 401k with employer match
* Virtual Care
* Life Insurance
* Voluntary Benefits
* PTO

All Part Time employees are eligible for the following benefits:
* 401k with employer match
* PTO