Dialysis Care Navigator & Kidney Education Specialist

U.S. Renal Care, Inc.; Oregon; Hybrid; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical / Pharmacy

Dental

Vision

Voluntary benefits

401k with employer match

Virtual Care

Life Insurance

PTO

Job summary

US Renal Care, Inc. seeks a Kidney Care Options Education Coordinator to promote and deliver the Kidney Care Options Program to nephrology offices, hospital case managers, community partners, and USRC staff.

You will build and maintain clinical relationships, educate patients with advanced CKD/ESKD, coordinate care for dialysis modality initiation or transitions, and track program metrics across teams. Collaboration with physicians and care teams is essential.

Qualifications

• Bachelor's degree or equivalent work experience.
• Five years of experience in a healthcare organization working with patients and/or physicians in a clinical setting.
• Knowledge of nephrology, End-Stage Renal Disease (ESRD), dialysis treatment or related field required.
• 1-year patient education and/or 1-year sales experience preferred.
• Bi-lingual preferred.
• Must demonstrate excellent customer service skills and ability to communicate effectively, both verbally and in writing.
• Must have intermediate computer skills, including Microsoft Office (Word, Excel, Power Point, Outlook and web-based tools); proficiency in USRC applications required within 90 days of hire.

Responsibilities

• Promote the Kidney Care Options Program to drive patient referrals and growth.
• Develop relationships with physicians and hospitals; provide follow-up to nephrologists.
• Plan, deliver Kidney Care Options classes for CKD Stage 4 and 5 patients.
• Deliver education to incident in-center patients within 90 days of admission under RN supervision.
• Coordinate care and follow-up to ensure smooth transitions to home therapy.
• Participate in team training and events to share knowledge.

Skills

Bachelor's degree

Healthcare experience

Nephrology knowledge

Patient education

Sales experience

Bi-lingual

Customer service

MS Office

USRC applications

Written communication

Education

Bachelor's degree or equivalent

Tools

MS Office

USRC applications

Job description

US Renal Care, Inc. seeks a Kidney Care Options Education Coordinator to promote and deliver the Kidney Care Options Program to nephrology offices, hospital case managers, community partners, and USRC staff.

You will build and maintain clinical relationships, educate patients with advanced CKD/ESKD, coordinate care for dialysis modality initiation or transitions, and track program metrics across teams. Collaboration with physicians and care teams is essential.