Diagnostic Technical Support Specialist – On-Site & Remote

Grifols, S.A; Seattle (WA); Hybrid; USD 45,254 - 56,564; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) match

Tuition reimbursement

Paid holidays

Job summary

Grifols, S.A in Seattle, Washington is looking for a Technical Account Specialist. This role involves providing technical support and consultation to laboratory clients, ensuring customer satisfaction, and executing implementation activities. The ideal candidate should have strong analytical skills and a background in medical technology.

This full-time role requires up to 70% travel and offers an hourly wage between $32.85 and $41.06. Additional benefits include medical, dental, PTO, and participation in a company bonus pool.

Qualifications

• 2-4 years of experience working in a hospital laboratory or clinical diagnostic industry.
• Strong focus on customer service and building relationships.
• Must have a valid driver’s license and the ability to travel.

Responsibilities

• Provide technical support and training to Grifols customers.
• Manage technical concerns and schedule client visits.
• Coordinate and execute implementation activities.

Skills

Technical writing

Analytical skills

Customer service

Communication skills

Education

Bachelor of Science in Medical Technology or related scientific discipline

Tools

Microsoft applications

Job description

Grifols, S.A in Seattle, Washington is looking for a Technical Account Specialist. This role involves providing technical support and consultation to laboratory clients, ensuring customer satisfaction, and executing implementation activities. The ideal candidate should have strong analytical skills and a background in medical technology.

This full-time role requires up to 70% travel and offers an hourly wage between $32.85 and $41.06. Additional benefits include medical, dental, PTO, and participation in a company bonus pool.