Diabetes Device Support Specialist - Hybrid Role

Transcom; Greenville (SC); Hybrid; USD 20,000 - 28,000; Full time

Benefits offered by this job

Health benefits

401(k) with employer match

Paid vacation

Pay options: Daily/Bi-Weekly/Direct/PP

Onsite then Hybrid work model

Job summary

Transcom is hiring a Customer Service Representative in Greenville, SC to support our diabetes care devices customers. You will handle high-volume inbound calls, deliver standardised technical support, and resolve device/app issues following approved procedures.

The role requires patience, empathy, and clear communication across multiple systems. This is a full-time, hybrid position with onsite start and later work-from-home options based on performance.

Job description

Transcom is hiring a Customer Service Representative in Greenville, SC to support our diabetes care devices customers. You will handle high-volume inbound calls, deliver standardised technical support, and resolve device/app issues following approved procedures.

The role requires patience, empathy, and clear communication across multiple systems. This is a full-time, hybrid position with onsite start and later work-from-home options based on performance.