Diabetes Care Advisor — Hybrid, Patient-First & Commission

Edwards Health Care Services, Inc.; Louisville (KY); Hybrid; USD 25,000 - 33,000; Full time

Benefits offered by this job

Medical/dental/vision

Life insurance

Short and long-term disability

401K Retirement Savings Plan

Employer paid vacation

Ongoing training and development

Quarterly commission if goals met

Job summary

GEMCORE Health is seeking a Diabetes Care Advisor for a hybrid remote role based in Louisville, KY. You will serve as the primary liaison for patients, coordinate insulin pump and CGM orders with physicians and insurers, and ensure excellent service from start to finish.

The position is full-time, non-exempt, with an 8:15am–5:00pm schedule Monday–Friday. Benefits include medical/dental/vision, life, disability, 401K, vacation, and ongoing training; quarterly commissions are possible upon meeting

Qualifications

• High School Diploma or GED equivalent.
• 1–2 years experience in consumer service or healthcare.
• Excellent telephone and communication skills.

Responsibilities

• Serve as main point of contact for patients and coordinate orders with physicians, insurers, and providers.
• Develop relationships with manufacturers, vendors, payers, and doctors.
• Process status reports for manufacturer and management review.
• Obtain prior authorizations and certifications per insurance requirements.

Skills

Phone communication

Customer service

Healthcare experience

Insurance knowledge

Education

High School Diploma or GED

Job description

GEMCORE Health is seeking a Diabetes Care Advisor for a hybrid remote role based in Louisville, KY. You will serve as the primary liaison for patients, coordinate insulin pump and CGM orders with physicians and insurers, and ensure excellent service from start to finish.

The position is full-time, non-exempt, with an 8:15am–5:00pm schedule Monday–Friday. Benefits include medical/dental/vision, life, disability, 401K, vacation, and ongoing training; quarterly commissions are possible upon meeting