DHS Program Director 2

Tennessee Department of Human Services; Tennessee; Presencial; USD 68.000 - 89.000; Jornada completa

Descripción de la vacante

The Tennessee Department of Human Services (TDHS), Division of People Operations – Learning & Organizational Development (L&OD), seeks a Rehabilitation Services Learning Director who will manage all learning solutions for the TDHS Division of Rehabilitation Services and develop innovative learning solutions based on industry trends and technologies.

The ideal candidate will have expertise in Vocational Rehabilitation, adult curriculum design, facilitation, project management, and strong

Formación

• Bachelor’s degree and six years of full-time professional work in social/human services, education, and/or related fields.
• At least five years of experience in adult education, curriculum development, instructional design, training, or vocational rehabilitation.
• Practitioner-level knowledge of adult learning, instructional design, facilitation, and diverse learning methods.

Responsabilidades

• Lead learning and development initiatives across the Rehabilitation Services Division, including onboarding, refresher, policy and procedure, technical, systems, and soft-skills training.
• Oversee training requests and partner with instructional design staff to create innovative learning solutions that improve employee performance and support strategic priorities.
• Use learner and stakeholder feedback, learning analytics, and industry trends to evaluate and continuously improve training programs.
• Consult with division leadership to anticipate workforce needs and align learning solutions with agency and division goals.
• Build team capacity through cross-training, workload management, coaching, and facilitation feedback Qualifications.

Conocimientos

Adult education

Curriculum development

Instructional design

Training

Vocational rehabilitation

Leadership

Communication

Collaboration

Adaptability

Educación

Bachelor’s degree

Six years of full-time professional work experience (related field)

Descripción del empleo

This vacancy is within the Tennessee Department of Human Services (TDHS), Division of People Operations – Learning & Organizational Development (L&OD). The Rehabilitation Services Learning Director will manage all learning solutions for the employee population of the TDHS Division of Rehabilitation Services and develop innovative learning solutions based on current industry trends, emerging practices, and progressive technologies. The ideal candidate is an accomplished learning organization leader with knowledge and experience in Vocational Rehabilitation and proficiency in adult curriculum design, facilitation, project management, communication, and innovative solutions. This position reports directly to the DHS Talent Management Director and will supervise a team of learning facilitators.

Responsibilities

• Lead learning and development initiatives across the Rehabilitation Services Division, including onboarding, refresher, policy and procedure, technical, systems, and soft-skills training.
• Oversee training requests and partner with instructional design staff to create innovative learning solutions that improve employee performance and support strategic priorities.
• Use learner and stakeholder feedback, learning analytics, and industry trends to evaluate and continuously improve training programs.
• Consult with division leadership to anticipate workforce needs and align learning solutions with agency and division goals.
• Build team capacity through cross-training, workload management, coaching, and facilitation feedback Qualifications:

Qualifications

• Bachelor’s degree and six years of full-time professional work in one of the following: social/human services, education, and/or social services grant coordination.

Preferred Skills

• At least five years of professional experience in adult education, curriculum development, instructional design, training, or vocational rehabilitation.
• Practitioner-level knowledge of adult learning, instructional design, facilitation, and diverse learning methods.
• Demonstrated experience leading teams, managing projects, and balancing competing priorities.
• Strong relationship-building, communication, and collaboration skills across all levels of an organization.
• Adaptability and sound judgment in a fast-paced environment with changing priorities.

Target Range

The target range for the Program Director 2 position is $68,436 - $88,788. The directly related experience, knowledge, skills and abilities of the selected candidate will determine the actual salary offer.