DevOps Engineer

WalkMe; New York (NY); Hybrid; USD 100,000 - 160,000; Full time

Benefits offered by this job

Hybrid work schedule

Wellness reimbursements

Career development opportunities

Generous leave policy

Diversity & inclusion programs

Job summary

WalkMe, an SAP company, is seeking a DevOps Engineer to join the Cloud Engineering team in a hybrid New York environment. You will help manage deployment pipelines, improve observability, and support development workflows across platforms.

You will work with Docker, Kubernetes, AWS, and IaC tools to drive reliability, security, and scalability while collaborating across teams. This role offers growth and a focus on operational excellence.

Qualifications

• Bachelor's degree in Computer Science, Engineering, or a related field, or equivalent practical experience.
• 4+ years of experience as a DevOps Engineer, Site Reliability Engineer or similar role.
• Proven Software development experience, preferably from a startup or top tech firm.
• Expertise in managing CI/CD pipelines and deployment automation with GitLab.
• Proficiency in AWS cloud platform.
• Solid understanding of containerization and orchestration (Docker, Kubernetes).
• Experience with monitoring/observability tools (Datadog, Prometheus, Grafana).
• Knowledge of IaC tools (Terraform, CloudFormation).
• Experience managing databases (MySQL, PostgreSQL, MongoDB).
• Familiarity with security best practices for infra and apps.

Responsibilities

• Assist in managing deployment pipelines for smooth releases.
• Help implement and maintain observability solutions for system reliability.
• Support local development environments to optimize workflows.
• Ensure infrastructure aligns with project requirements.
• Contribute to security improvements through audits and measures.
• Develop and maintain automation scripts/tools for ops efficiency.
• Troubleshoot infrastructure and application issues to minimize downtime.
• Evaluate and integrate new technologies to improve scalability and security.

Skills

CI/CD pipelines

AWS

Docker

Kubernetes

Monitoring tools

IaC (Terraform/CloudFormation)

Datadog/Prometheus

Databases (SQL/NoSQL)

Security best practices

DevOps collaboration

Education

Bachelor's degree in CS or related field

Tools

GitLab

Terraform

CloudFormation

Grafana

MySQL/PostgreSQL/MongoDB

Job description

Industry leader? Well, how about an industry creator?!

WalkMe, an SAP company, pioneered the world's leading Digital Adoption Platform, helping organizations navigate change across any application or system. Today it is the platform that drives AI adoption across the enterprise. Enterprise work stays fragmented across applications, and that fragmentation compounds as AI advances. Traditional training and vendor-provided help leave organizations managing change one application at a time. WalkMe guides people through change, brings AI into the flow of work, automates tasks and shows executives how workflows perform. Global leaders including IBM, Nestlé, Thermo Fisher Scientific, and the U.S. federal government trust WalkMe. WalkMe turns AI potential into AI performance.

So, if you’re an expert in your field, and looking for an opportunity to work, collaborate, and innovate with some of the most talented people out there, WalkMe is the place for you!

As a DevOps Engineer at WalkMe, you'll join our Cloud Engineering team. We’re developing WalkMe’s revolutionary runtime engine and transforming the online experience for hundreds of millions of users.

If you're excited about developing and working on innovative products, solving technical challenges and being part of a company that is now proudly a member of the SAP family—WalkMe is the place for you.

What You'll Own

• Assist in managing deployment pipelines to facilitate smooth and efficient software releases
• Help implement and maintain observability solutions for monitoring system performance and reliability
• Support local development environments to optimize developer workflows
• Work with development teams to ensure infrastructure aligns with project requirements
• Contribute to improving the security of our infrastructure by assisting with proactive measures and audits
• Assist in developing and maintaining automation scripts and tools to enhance operational efficiency
• Help troubleshoot and resolve infrastructure and application issues to minimize downtime and maintain smooth operations
• Participate in evaluating and integrating new technologies to enhance the scalability, reliability, and security of our infrastructure

What You Need to Succeed

• Bachelor’s degree in Computer Science, Engineering, or a related field, or equivalent practical experience
• 4+ years of experience as a DevOps Engineer, Site Reliability Engineer or similar role
• Proven Software development experience, preferably gained at a venture-backed startup or a top technology firm
• Expertise in managing CI/CD pipelines and deployment automation with tools such as Gitlab
• Proficiency in AWS cloud platform
• Solid understanding of containerization and orchestration technologies such as Docker and Kubernetes
• Experience with monitoring and observability tools such as Datadog, Prometheus, Grafana, or similar
• Knowledge of infrastructure-as-code (IaC) tools such as Terraform or CloudFormation
• Experience in managing databases, such as Mysql, Postgres and MongoDB
• Familiarity with security best practices and tools for infrastructure and application security
• Excellent problem-solving skills and the ability to troubleshoot complex issues
• Strong communication skills and the ability to work effectively in a collaborative environment
• A proactive and self-motivated approach to learning and adopting new technologies
• Passion for continuous improvement and operational excellence

What Sets Us Apart

• At WalkMe, we are dedicated to building a workforce that reflects the diversity of our global community and clients we serve through inclusive programs and initiatives including equal pay, employee resource groups, holistic benefits and more. We are committed to fostering an inclusive culture which celebrates the unique experiences and perspectives each Team Member brings to the workplace
• Hybrid Work Arrangement: We offer a hybrid work schedule to perfectly combine the benefits of remote work and the essential connections and collaborations of onsite work
• Supportive Culture: We focus on the whole person, celebrating what makes us unique, and create space for community
• Professional Development: We encourage continuous learning and offer opportunities for career development through our career compass offering
• Stay healthy and happy with Wellness@WalkMe! Enjoy quarterly wellness reimbursements, daily BrightBreaks to recharge, and WalkMe’s annual Wellness Month every July—because your well‑being matters all year long
• WalkMe provides health coverage options, where applicable, to ensure employees have access to essential medical benefits. Our offerings are designed to support the well‑being and diverse needs of our global workforce
• WalkMe offers a generous annual leave policy tailored to meet regional standards, ensuring all employees enjoy sufficient time off to rest and recharge
• WalkMe offers RefreshMe Days throughout the year to further strengthen our commitment to work/life balance
• Robust Retirement Contributions: Ask HR about the specific offerings for your region!
• SAP's acquisition of WalkMe highlights a commitment to enhancing user experience and streamlining software interactions, offering opportunities to work with cutting-edge technology that drives efficiency and innovation in the workplace

Our job titles may span more than one career level. The base salary for this position is between $100,000-$160,000. The actual base pay is dependent upon many factors, such as: location, training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. This role may also be eligible for bonus and benefits as part of our competitive total rewards package.

At WalkMe, we approach Diversity, Equity and Inclusion (DEI) with the same level of collaboration, innovation and accountability that we bring to the rest of our business. We believe in the value of diversity and are committed to ensuring an equitable and inclusive workplace where every employee has an equal opportunity to achieve success.

WalkMe does not discriminate. If a candidate requires a reasonable accommodation to complete a job application, pre-employment testing, or a job interview or to otherwise participate in the hiring process, please contact your Talent Acquisition partner immediately.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.