Device Repair & Customer Solutions Specialist

Batteries Plus; Grand Forks (ND); On-site; USD 21,000 - 23,000; Full time

Benefits offered by this job

Flexible schedules

Employee discounts

Paid training

Job summary

Batteries Plus in Grand Forks, ND is seeking a motivated Full or Part-time Sales Associate / Device Repair Technician to deliver outstanding customer service while solving technical issues and selling solutions. The role blends retail duties with hands-on device repair, requiring a friendly demeanor and pride in workmanship.

You will work with a team that values integrity, offers flexible schedules, employee discounts, a spiff program, and paid training.

Qualifications

• Excellent communication skills and customer service experience preferred.
• Willingness to be trained and learn repair techniques.
• Ability to diagnose and propose solutions for common device issues.

Responsibilities

• Assist customers with product selection and service needs.
• Perform device repair work and quality checks on devices.
• Maintain clean, organized store and handle transactions.
• Collaborate with team to meet sales goals.

Skills

Communication skills

Customer service

Problem solving

Sales skills

Device repair basics

Tools

Repair tools

Job description

Batteries Plus in Grand Forks, ND is seeking a motivated Full or Part-time Sales Associate / Device Repair Technician to deliver outstanding customer service while solving technical issues and selling solutions. The role blends retail duties with hands-on device repair, requiring a friendly demeanor and pride in workmanship.

You will work with a team that values integrity, offers flexible schedules, employee discounts, a spiff program, and paid training.