Sales Associate / Device Repair Technician

Batteries Plus; Grand Forks (ND); On-site; USD 21,000 - 23,000; Full time

Benefits offered by this job

Flexible schedules

Employee discounts

Paid training

Job summary

Batteries Plus in Grand Forks, ND is seeking a motivated Full or Part-time Sales Associate / Device Repair Technician to deliver outstanding customer service while solving technical issues and selling solutions. The role blends retail duties with hands-on device repair, requiring a friendly demeanor and pride in workmanship.

You will work with a team that values integrity, offers flexible schedules, employee discounts, a spiff program, and paid training.

Qualifications

• Excellent communication skills and customer service experience preferred.
• Willingness to be trained and learn repair techniques.
• Ability to diagnose and propose solutions for common device issues.

Responsibilities

• Assist customers with product selection and service needs.
• Perform device repair work and quality checks on devices.
• Maintain clean, organized store and handle transactions.
• Collaborate with team to meet sales goals.

Skills

Communication skills

Customer service

Problem solving

Sales skills

Device repair basics

Tools

Repair tools

Job description

Batteries Plus in Grand Forks, ND is actively seeking a motivated Full or Part-time Sales Associate / Device Repair Technician to provide outstanding customer service while solving technical issues and selling solutions. Do you have the desire to work with a company that values and respects you? Do you take pride in the quality of your workmanship? Are you a customer service rockstar and a problem-solving genius? If so, read on about this job!

This retail position earns a competitive pay, based on skill level, plus bonuses. We provide great benefits and perks, including flexible schedules, employee discounts, a spiff program, and paid training. If this sounds like the right Sales Associate / Device Repair Technician opportunity for you.

About Batteries Plus

Batteries Plus is the number one destination for batteries, light bulbs, lighting fixtures, phone repairs, and key services. Operating with honesty and integrity we strive to gain lifelong customers who appreciate our motto of "Gaining a customer, not a sale". We stand behind every service we provide and feel confident in our abilities to resolve any issue.

Our team is passionate about what they do, and they have fun in the process. Understanding that our success is attributed to the efforts of our hard-working team members, we offer competitive compensation, great benefits, and an amazing work environment with strong team values and camaraderie.

A DAY IN THE LIFE OF A SALES ASSOCIATE / DEVICE REPAIR TECHNICIAN

Each day you arrive at your shift, you are excited to meet new people and provide solutions as well as sell products and services. Using your active listening skills, you are able to understand and recommend the appropriate battery for various applications including cell phones, trucks, and recreational vehicles. You are able to establish a good rapport with customers easily and you love ensuring a pleasant experience for everyone involved.

You love using your mechanical skills to repair our customers' cell phones, tablets, and other devices. You love a challenge, have a real desire to solve customer issues, and easily excel in your position. As a Sales Associate / Device Repair Technician, you feel great about representing us with a solid reputation and playing an important role in our success.

WORK SCHEDULE

We are looking to fill multiple retail positions for our various stores in the area. Maple Grove works Mon-Fri 8-8, Saturday 8-7 and Sunday 12-5.

Qualifications

Retail or customer service experience is preferred, but we are willing to train the right candidate!

Do you have excellent communication skills, both written and verbal? Do you take responsibility for your decisions? Are you adaptable and work well under pressure? Can you prioritize multiple tasks effectively? Are you passionate about quality control? If yes, give us the chance to review your information!

READY TO JOIN OUR RETAIL TEAM?

If you feel you'll be perfect as our Sales Associate / Device Repair Technician,

Location: 58201

Salary: $15 - $17 per hour