Customer Service / Device Repair Technician

Batteries Plus; Hermantown (MN); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

Health and dental insurance

PTO

Holiday pay

401(k) plan

Flexible schedules

Employee discounts

Spiff program

Paid training

Job summary

Batteries Plus in Hermantown, MN is hiring a Customer Service - Device Repair Technician for full-time or part-time hours. You will greet customers, listen to needs, offer product guidance, and assist with device repairs. The role requires a friendly, problem-solving attitude and weekend availability.

Training is provided for the entry-level position. We offer competitive wages from $15.00 to $18.00 per hour, plus bonuses.

Qualifications

• Willingness to learn and tackle challenges.
• Teamwork mindset with ability to work independently.
• Proactive, initiative-driven approach to tasks.

Responsibilities

• Greet customers warmly and assess needs to provide personalized recommendations.
• Assist with device repairs when needed and help store staff with day-to-day tasks.
• Maintain clean, organized store environment and support sales.

Skills

Willingness to learn

Teamwork

Initiative

Education

No formal experience required

Job description

Customer Service - Device Repair Technician

Join Batteries Plus in the Hermantown as our energetic Customer Service / Device Repair Technician either full-time OR part-time! If you're highly personable, love helping others and solving problems, this position might just be perfect for you!

A LITTLE BIT ABOUT YOUR ROLE AS A CUSTOMER SERVICE - DEVICE REPAIR TECHNICIAN

This entry-level position is full- or part-time and works a very flexible schedule between the hours of 8 AM to 8 PM Mondays through Fridays, 8 AM to 7 PM on Saturdays, and 10 AM to 6 PM on Sundays. Weekend availability is a must.

Every day, you warmly greet customers, ask questions, and listen to their needs. With your knowledge of our products, you offer personalized recommendations, provide help around the store, and solve any issues customers might have. Additionally, you repair devices when necessary and keep the store clean, stocked, and organized. Your role is important in creating a positive shopping experience for customers and increasing sales.

Does this entry-level retail job sound like something you'd excel at? If so, keep reading to find out why you'll really love working with us!

What You'll Gain By Joining Our Retail Team

We are a well-established company that truly cares about our employees. Here at Batteries Plus, we respect one another and help each other thrive every day. We recognize that a strong pay and benefits package plays a major role in our continued success. We offer our full- or part-time Customer Service - Device Repair Technicians a competitive wage of $15.00 to $18.00 per hour, depending on skills and experience, plus opportunities for bonuses!

Our Team Also Enjoys The Following Benefits And Perks

• Health and dental insurance
• Paid time off (PTO)
• Holiday pay
• 401(k) plan
• Flexible schedules
• Employee discounts
• Spiff program
• Paid training

Plus, we make applying easier than ever with our initial 3-minute, mobile-friendly application! Don't stop reading quite yet - there's more to learn about this amazing entry-level opportunity!

About Us

Batteries Plus is the number one destination for batteries, light bulbs, lighting fixtures, phone repairs, and key services. Operating with honesty and integrity we strive to gain lifelong customers who appreciate our motto of "Gaining a customer, not a sale". We stand behind every service we provide and feel confident in our abilities to resolve any issue.

Our team is passionate about what they do, and they have fun in the process. Understanding that our success is attributed to the efforts of our hard-working team members, we offer competitive compensation, great benefits, and an amazing work environment with strong team values and camaraderie.

Requirements For a Customer Service - Device Repair Technician

• Willingness to learn
• An eagerness to tackle challenges and find solutions.
• The ability to take initiative and work proactively.
• A teamwork mindset balanced with strong independent work skills.

Retail or customer service experience is not needed, we are willing and excited to train the right candidate for this entry-level position! If you're eager to learn the ins and outs of our retail store and have a positive attitude that outshines even our finest products, we want you to become part of our team!

Location: 55811

Salary: $14 - $18 per hour