Device Repair & Customer Experience Specialist

uBreakiFix; Stockton (CA); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Benefits

401K Retirement

Paid Sick Days

Paid Vacation Days

Bonuses

Commissions

Points redeemable for prizes

Job summary

A leading tech repair service located in Stockton, CA, seeks a Store Repair Technician to diagnose, troubleshoot, and repair devices. You will excel in customer service, ensuring each client receives high-quality assistance while maintaining store standards. Candidates should hold a high school diploma or GED, possess excellent technical and communication skills, and be flexible to work various hours. Enjoy a range of benefits including medical, dental, retirement plans, and paid time off.

Qualifications

• Outstanding customer service skills required.
• Excellent technical and problem-solving abilities needed.
• Strong communication skills are a must.

Responsibilities

• Diagnose, troubleshoot, and repair devices.
• Provide recommendations for problem resolution.
• Ensure customer satisfaction and quality repairs.

Skills

Outstanding customer service skills

Technical problem-solving skills

Analytical skills

Organizational skills

Strong written communication skills

Strong oral communication skills

Proficient in Microsoft Office

Ability to work individually

Flexibility to work weekends and holidays

Education

High school diploma or GED

Job description

A leading tech repair service located in Stockton, CA, seeks a Store Repair Technician to diagnose, troubleshoot, and repair devices. You will excel in customer service, ensuring each client receives high-quality assistance while maintaining store standards. Candidates should hold a high school diploma or GED, possess excellent technical and communication skills, and be flexible to work various hours. Enjoy a range of benefits including medical, dental, retirement plans, and paid time off.