Developmental Services Administrative Assistant

City of Virginia Beach; Virginia Beach (VA); Presencial; USD 35.000 - 55.000; Jornada completa

Descripción de la vacante

The City of Virginia Beach is seeking a detail-oriented administrative support professional for the Developmental Services Case Management Unit. You will be the welcoming face, manage the reception area, and help Case Managers handle daily operations and documentation.

Responsibilities include data entry in EHR systems, filing, scheduling, and processing referrals and service authorizations. Candidates should have HIPAA experience and strong Microsoft Office skills.

Formación

• Experience providing frontline customer service in an office setting.
• Experience handling confidential information with HIPAA compliance.
• Proficiency with Microsoft Office Suite (Word, Excel, Outlook).

Responsabilidades

• Greet visitors and manage the reception area to ensure a welcoming environment.
• Answer, screen, and route incoming calls; direct complex issues to staff.
• Enter and update client data in EHRs and databases; maintain files securely.

Conocimientos

Customer service

Office administration

HIPAA compliance

Educación

High school diploma or GED plus one year of experience

Herramientas

Electronic Health Records (EHR) system

Descripción del empleo

The City of Virginia Beach is seeking a detail-oriented administrative support professional for the Developmental Services Case Management Unit. You will be the welcoming face, manage the reception area, and help Case Managers handle daily operations and documentation.

Responsibilities include data entry in EHR systems, filing, scheduling, and processing referrals and service authorizations. Candidates should have HIPAA experience and strong Microsoft Office skills.