Development Services Technician I: Customer & Permit Support

City-of-Redding; Redding (CA); On-site; USD 42,000 - 54,000; Full time

Job summary

The City of Redding is seeking a Development Services Technician I in the Development Services Department. This entry‑level clerical/technical role provides routine counter/phone assistance to customers and supports Building, Planning, and Code Enforcement staff.

Responsibilities include screening permit applications, maintaining permit records, answering inquiries about inspections and zoning, and assisting with filing and data entry. Strong customer service and organizational skills required.

Qualifications

• High school diploma or equivalent required; college coursework preferred.
• Two years of relevant clerical work experience.
• Knowledge of building, planning, and land development terminology preferred.

Responsibilities

• Answer routine telephone and front-counter inquiries regarding scheduling of inspections, hearings, and zoning/building questions.
• Pre-screen permit applications for completeness and route to staff for review and approval.
• Perform complex clerical work such as scanning, labeling, and updating permit records.
• Maintain files and creating/organizing filing systems in accordance with procedures and retention requirements.

Skills

Records management

Filing systems

Customer service

Oral and written communication

Math skills

Education

High School Diploma or equivalent

Job description

The City of Redding is seeking a Development Services Technician I in the Development Services Department. This entry‑level clerical/technical role provides routine counter/phone assistance to customers and supports Building, Planning, and Code Enforcement staff.

Responsibilities include screening permit applications, maintaining permit records, answering inquiries about inspections and zoning, and assisting with filing and data entry. Strong customer service and organizational skills required.