Development Services Lead — Front Desk & Permits

Sonomacity; Sonoma (CA); On-site; USD 70,000 - 90,000; Full time

Job summary

Sonomacity is seeking a Development Services Supervisor to oversee City Hall front counter activities and manage staff. The role involves planning, organizing, and directing operations while ensuring compliance with local, state, and federal regulations.

The ideal candidate will have supervisory experience and a strong background in customer service and budget monitoring. This position also requires excellent communication skills and the ability to build positive relationships with the public.

Qualifications

• Three years of experience in processing development-related applications.
• One year of supervisory experience.
• Possession of a valid California driver's license.

Responsibilities

• Plan and supervise City Hall front counter activities.
• Evaluate operations and recommend improvements.
• Participate in the budget preparation and administration.
• Conduct performance evaluations and staff training.

Skills

Customer service principles

Supervision and training

Budget monitoring

Technical problem-solving

Compliance with laws

Education

Associate's degree in relevant field

Job description

Sonomacity is seeking a Development Services Supervisor to oversee City Hall front counter activities and manage staff. The role involves planning, organizing, and directing operations while ensuring compliance with local, state, and federal regulations.

The ideal candidate will have supervisory experience and a strong background in customer service and budget monitoring. This position also requires excellent communication skills and the ability to build positive relationships with the public.