Development Ops Lead: In-Kind Giving & Donor Stewardship

Aviva Family and Children's Services (Hamburger Home); Los Angeles (CA); On-site; USD 80,000 - 90,000; Full time

Job summary

Aviva Family and Children’s Services in Los Angeles, CA seeks a Development Manager to lead in-kind giving and development operations, focusing on CRM data integrity and donor moves management.

You will work with the Vice President of Development and Director of Development to drive donor engagement, events, and cross‑department coordination, ensuring mission alignment and efficient information flow.

Qualifications

• Bachelor’s degree preferred or equivalent combination of education and experience.
• Minimum of 3–5 years of nonprofit development, donor relations, fundraising operations, community engagement, events, or related work.
• Demonstrated ability to work with significant independence and manage complex priorities.
• Strong project management, organizational, and follow‑through skills.
• Experience with donor databases, CRM systems, gift tracking, donor communications, or moves management preferred.
• Experience coordinating in‑kind donations, corporate engagement, events, or community partnerships preferred.
• Excellent written, oral, and interpersonal communication skills.

Responsibilities

• Build, launch, and manage Aviva’s in-kind giving program and donor activations.
• Lead the annual holiday drive from planning through stewardship—logistics, communications, distribution, and acknowledgments.
• Develop and oversee systems for tracking items, donations, storage, and reporting with Finance.
• Analyze reports and dashboards to inform donor engagement and fundraising strategy.
• Direct administrative support to ensure data entry, mailings, gift documentation, and scheduling are accurate.
• Design tools and processes that improve efficiency and consistency across Development.

Skills

Donor relations

Project management

Interpersonal communication

Education

Bachelor’s degree or equivalent

Tools

CRM systems

Gift tracking

Moves management

Job description

Aviva Family and Children’s Services in Los Angeles, CA seeks a Development Manager to lead in-kind giving and development operations, focusing on CRM data integrity and donor moves management.

You will work with the Vice President of Development and Director of Development to drive donor engagement, events, and cross‑department coordination, ensuring mission alignment and efficient information flow.