Development Operations Lead — Hybrid

Besa; Columbus (OH); Hybrid; USD 53,000 - 58,000; Full time

Job summary

Besa, based in Columbus, OH, is seeking a Senior Development Coordinator to keep our advancement team connected and efficient. You’ll oversee department administration, CRM systems, reporting, and donor communications to help build strong relationships and increase impact.

You’ll coordinate gift processing, grant reporting, and data-informed storytelling, translating program results into compelling reports for leadership and funders. Hybrid work and growth opportunities included.

Qualifications

• Three years of experience in advancement operations, donor relations, fundraising support, or a related role.
• Experience administering CRMs, including system configuration, donor and partner records, data integrity, reporting, and dashboards.
• Strong writing and editing skills, with the ability to turn data and program results into clear, compelling reports and communications.
• Experience coordinating grant reporting, including tracking requirements and deadlines, gathering information, preparing reports, and submitting them on time.
• Sound judgment when handling sensitive information and maintaining confidential records.
• Experience supporting donor email communications and fundraising campaigns.
• Comfort learning new technology and improving systems and processes to help a team work more effectively.

Responsibilities

• Own the day-to-day administration of the Advancement Department, coordinating information, records, deadlines, and follow-through across philanthropy and earned revenue activities.
• Manage Besa’s advancement CRMs, Bloomerang and HubSpot, including system administration, data integrity, reporting, and ongoing improvements that help the team work effectively.
• Maintain secure, organized, and accessible departmental documents and records, ensuring colleagues can find and use the information they need.
• Maintain and evolve dashboards and reports that help the team understand donor and business partner engagement, track revenue activity, and identify opportunities for follow-up.
• Manage grant reporting timelines and submissions, gathering information from colleagues and translating program data and outcomes into clear, compelling reports.
• Identify and improve administrative processes that strengthen coordination, reduce duplication, and support timely follow-through.
• Coordinate donation processing, gift entry, and donor acknowledgments, ensuring accurate records and timely communications.
• Support prospect research and prepare information and materials for leadership’s meetings with donors, funders, and business partners.
• Support fundraising events and related communications, tracking participation and coordinating follow-up.
• Respond promptly and thoughtfully to questions from donors, partners, and colleagues.
• Undertake additional duties as assigned, contributing flexibly to the dynamic needs of the organization and furthering the overall mission of Besa.

Skills

CRM administration

Data reporting

Strong writing

Grant reporting

Project coordination

Team collaboration

Tools

Bloomerang

HubSpot

Monday.com

Google Suite

Microsoft Office

Adobe Suite

Job description

Besa, based in Columbus, OH, is seeking a Senior Development Coordinator to keep our advancement team connected and efficient. You’ll oversee department administration, CRM systems, reporting, and donor communications to help build strong relationships and increase impact.

You’ll coordinate gift processing, grant reporting, and data-informed storytelling, translating program results into compelling reports for leadership and funders. Hybrid work and growth opportunities included.