Development Operations Associate

hss; New York (NY); On-site; USD 50,000 - 76,000; Full time

Job summary

Hospital for Special Surgery in New York seeks a meticulous gift processing professional to maintain database integrity and support donor records in Raiser's Edge and related systems. You will input, clean, and verify data, ensuring high quality across the department's records and reports.

The role involves generating acknowledgment letters, handling tax documentation, and collaborating with Development Operations to guarantee timely, accurate processing of gifts.

Qualifications

• Bachelor's degree required.
• One to three years of experience with processing database records preferred.
• Raiser's Edge or fundraising database experience highly desirable.
• Strong organizational skills and attention to detail.

Responsibilities

• Maintains database integrity with focus on donor/biographical records.
• Processes contributions and records in Raiser's Edge/NXT.
• Generates acknowledgment letters and tax documentation.
• Maintains files of gifts and supporting documentation.
• Produces and distributes contribution reports.
• Participates in training on gift and record procedures.

Skills

Data entry

MS Office proficiency

Attention to detail

Strong interpersonal skills

Time management

Learning ability

Education

Bachelor's degree

Tools

Raiser's Edge

Omatic

MS Word

MS Excel

Job description

How you move is why we're here.

Now more than ever.

Get back to what you need and love to do.

The possibilities are endless...

Now more than ever, our guiding principles are helping us in our search for exceptional talent - candidates who align with our unique workplace culture and who want to maximize the abundant opportunities for growth and success.

HSS is consistently among the top-ranked hospitals for orthopedics and rheumatology by U.S. News & World Report. As a recipient of the Magnet Award for Nursing Excellence, HSS was the first hospital in New York City to receive the distinguished designation. Whether you are early in your career or an expert in your field, you will find HSS an innovative, supportive and inclusive environment.

Working with colleagues who love what they do and are deeply committed to our Mission, you too can be part of our transformation across the enterprise.

Emp Status

Regular Full time

Compensation Range

The base pay scale for this position is $50,000.00 - $76,250.00. In addition, this position will be eligible for additional benefits consistent with the role. The salary of the finalist selected for this role will be determined based on various factors, including but not limited to: scope of role, level of experience, education, accomplishments, internal equity, budget, and subject to Fair Market Value evaluation. The hiring range listed is a good faith determination of potential compensation at the time of this job advertisement and may be modified in the future.

What you will be doing

DUTIES AND Responsibilities

• Maintains overall database integrity, with emphasis on demographic management (data entry, data clean-up, returned mail, address corrections, duplicate resolution, etc.).
• Processes all contributions in Raiser's Edge 7/NXT, including high-volume gift entry via Omatic. Verifies biographical information and creates new records as required.
• Produces acknowledgment letters and tax documentation for contributions to the Foundation using MS Word and MS Excel mail merge. Also responsible for proofing letters in a timely and accurate fashion to adhere to Foundation's 48-hour turnaround acknowledgment policy.
• Maintains efficient and comprehensive files of all gifts, supporting documentation and acknowledgments.
• Generates and distributes contribution reports.
• Completes database projects and other development projects as assigned.
• Consistently meets expectations set by Development Operations on an ongoing basis while maintaining high levels of customer service and accuracy.
• Participates in training and informational sessions on best practices for gift and record procedures.

EXPERIENCE, COMPETENCIES, AND PERSONAL CHARACTERISTICS :

• One to three years of experience with processing database records preferred. Raiser's Edge or fundraising database experience highly desirable.
• Participates in training and informational sessions on best practices for gift and record procedures.
• Well organized, meticulously detail-oriented, and resourceful self-starter with the ability to manage multiple priorities and projects simultaneously.
• Technologically savvy. Advanced proficiency in MS Office Suite and comfortable working in database systems.
• Fast and accurate keyboarding skills.
• Ability to learn complex data entry codes and procedures quickly.
• Strong interpersonal skills; success at cultivating strong relationships with internal and external stakeholders and creating partnerships.
• Smart, reliable and unquestionable personal integrity.
• Confidence and commitment, with the drive and energy to respond to the demands of the institution and work collaboratively to achieve results.
• Ability to anticipate needs, see opportunities and use good judgment in dealing with confidential information.

EDUCATION:

A bachelor's degree is required.

Non-Discrimination Policy

Hospital for Special Surgery is committed to providing high quality care and skilled, compassionate, reliable service to our community in a safe and healing environment. Consistent with this commitment, Hospital for Special Surgery provides care, admits, and treats patients and provides all services without regard to age, race, color, creed, ethnicity, religion, national origin, culture, language, physical or mental disability, socioeconomic status, veteran or military status, marital status, sex, sexual orientation, gender identity or expression, or any other basis prohibited by federal, state, or local law or by accreditation standards.