Donor Database Coordinator

Jewish Federation of Greater Indianapolis, Inc; Indianapolis (IN); On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

Medical, dental, vision

Disability coverage

Life insurance

401(k) with match

Paid holidays

PTO

Job summary

Jewish Federation of Greater Indianapolis, Inc. is seeking a Donor Database Coordinator to manage fundraising data systems and optimize data quality for campaign success. You will work with staff and volunteers to ensure data integrity and provide insights for donor engagement.

The role requires proficiency in Microsoft Office and experience with Microsoft Dynamics, along with strong analytical and organizational skills to support Finance, Marketing, and Engagement teams.

Qualifications

• Experience with database management (Microsoft Dynamics preferred); troubleshoot and resolve data issues.
• Strong analytical skills and attention to detail.
• Familiarity with e-philanthropy, direct mail, and volunteer coordination.
• Strong organizational and project management abilities; ability to prioritize in a fast-paced environment.
• Collaborative team player with excellent communication skills.
• Comfortable adapting to change in dynamic environments.

Responsibilities

• Maintain database integrity (Primary Focus).
• Serve as the end-user expert of Microsoft Dynamics database; facilitate ongoing best practice training for staff.
• Partner with IT administrators to ensure database security and timely administrative items.
• Assist Finance, Marketing, and Engagement with database integration and updates as needed.
• Ensure data integrity and consistency; train end-users on best practices.
• Develop and implement standards for data collection, entry, and analysis.
• Establish continuous quality improvement of data-based decision making.
• Support strategic use of data for donor, prospect, and leadership development.
• Handle special projects related to data and reporting as assigned.
• Generate acknowledgment letters, process gifts, and produce campaign reports.
• Assist with grant processing and developing fund statements for donor-advised funds.
• Assist with Annual Campaign activities, including direct mail, phonathons, e-philanthropy, volunteer coordination, and donor recognition.
• Provide donor research and prospect management support; track assignments and ensure timely follow-up.
• Attend and staff campaign events and committee meetings as needed.

Skills

Analytical skills

Attention to detail

Communication skills

Organizational skills

Project management

Team collaboration

Adaptability

Tools

Microsoft Dynamics

Job description

Position Overview

Reporting to the Chief Development Officer, the Donor Database Coordinator plays a critical role in managing and optimizing JFGI’s fundraising data systems. This position ensures accurate data management, reporting, and analysis to support financial resource development and campaign success. The Coordinator will collaborate with staff and volunteers to maintain data integrity and leverage information for strategic donor engagement.

Key Responsibilities

• Maintain Database Integrity (Primary Focus)
• Serve as the end-user expert of Microsoft Dynamics database, including facilitating ongoing best practice training for staff
• Partner with IT administrators to ensure database security and other administrative items are addressed in a timely manner
• Assist departments such as Finance, Marketing, and Engagement with database integration and updating as needed
• Ensure data integrity and consistency; train end-users on best practices.
• Develop and implement standards for data collection, entry, and analysis.
• Establish continuous quality improvement of data-based decision making.
• Support strategic use of data for donor, prospect, and leadership development.
• Handle special projects related to data and reporting as assigned.

Campaign Support

• Generate acknowledgment letters, process gifts, and produce campaign reports.
• Assist with grant processing and developing fund statements for donor-advised funds
• Assist with Annual Campaign activities, including direct mail, phonathons, e-philanthropy, volunteer coordination, and donor recognition.
• Provide donor research and prospect management support; track assignments and ensure timely follow-up.
• Attend and staff campaign events and committee meetings as needed.

Qualifications

• Strong proficiency in Microsoft Office Suite.
• Experience with database management (Microsoft Dynamics preferred); ability to troubleshoot and resolve data issues.
• Excellent analytical skills and attention to detail.
• Familiarity with e-philanthropy, direct mail, and volunteer coordination.
• Strong organizational and project management skills; ability to prioritize in a fast-paced environment.
• Collaborative team player with excellent communication skills.
• Comfortable adapting to change and working in dynamic situations.

Work Environment

Office-based role with occasional off-site meetings and events. Requires high energy, professionalism, and interaction with staff, leadership, and donors. Physical demands are typical of office work and event support.

Compensation & Benefits

Salary: $45,000-$55,000, commensurate with experience.

Comprehensive benefits package: medical, dental, vision, disability, life insurance, 401(k) with match, paid holidays, and PTO.

Equal Opportunity Employer

Equal Opportunity Employer.

To Apply

Send resume and cover letter to [e-mail].