Donor Database Co-ordinator - In Office

Jewish Federation of Greater Indianapolis, Inc; Indianapolis (IN); On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Disability insurance

Life insurance

401(k) with match

Paid holidays

PTO

Job summary

The Jewish Federation of Greater Indianapolis, Inc. is seeking a Donor Database Coordinator to manage fundraising data systems, ensure data integrity, and produce accurate reporting to support campaign success.

You will collaborate with Finance, Marketing, and Engagement, serve as the end-user expert for Microsoft Dynamics, train staff on best practices, and leverage data to enhance donor engagement and leadership development.

Qualifications

• Strong analytical skills and attention to detail.
• Experienced with database management and data quality control.
• Familiarity with e-philanthropy, direct mail, and volunteer coordination.
• Strong organizational and project management abilities; ability to prioritize in a fast-paced environment.
• Collaborative team player with excellent communication skills.

Responsibilities

• Maintain Database Integrity (Primary Focus) – serve as the end-user expert of Microsoft Dynamics and train staff on best practices.
• Partner with IT to ensure database security and administer items in a timely manner.
• Assist Finance, Marketing, and Engagement with database integration and updating as needed.
• Ensure data integrity; train end-users on best practices.
• Develop and implement standards for data collection, entry, and analysis.
• Establish continuous quality improvement of data-based decision making.
• Support data-driven donor, prospect, and leadership development.
• Handle special projects related to data and reporting.
• Campaign Support – generate acknowledgment letters, process gifts, and produce campaign reports.
• Assist with grant processing and fund statements for donor-advised funds.
• Assist Annual Campaign activities (direct mail, phonathons, e-philanthropy, volunteer coordination, donor recognition).
• Provide donor research and prospect management support; track assignments and follow-ups.
• Attend and staff campaign events and committee meetings.

Skills

Analytical skills

Attention to detail

Communication

Project management

Organizational skills

Team collaboration

Change management

Problem solving

Tools

Microsoft Dynamics

Microsoft Office Suite

Job description

Position Overview

Reporting to the Director of Endowments and Capital Campaign, the Donor Database Coordinator plays a critical role in managing and optimizing JFGI’s fundraising data systems. This position ensures accurate data management, reporting, and analysis to support financial resource development and campaign success. The Coordinator will collaborate with staff and volunteers to maintain data integrity and leverage information for strategic donor engagement.

Key Responsibilities

Maintain Database Integrity (Primary Focus)

Serve as the end-user expert of Microsoft Dynamics database, including facilitating ongoing best practice training for staff

Partner with IT administrators to ensure database security and other administrative items are addressed in a timely manner

Assist departments such as Finance, Marketing, and Engagement with database integration and updating as needed

Ensure data integrity and consistency; train end-users on best practices.

Develop and implement standards for data collection, entry, and analysis.

Establish continuous quality improvement of data-based decision making.

Support strategic use of data for donor, prospect, and leadership development.

Handle special projects related to data and reporting as assigned.

Campaign Support

Generate acknowledgment letters, process gifts, and produce campaign reports.

Assist with grant processing and developing fund statements for donor-advised funds

Assist with Annual Campaign activities, including direct mail, phonathons, e-philanthropy, volunteer coordination, and donor recognition.

Provide donor research and prospect management support; track assignments and ensure timely follow-up.

Attend and staff campaign events and committee meetings as needed.

Qualifications

Strong proficiency in Microsoft Office Suite.

Experience with database management (Microsoft Dynamics preferred); ability to troubleshoot and resolve data issues.

Excellent analytical skills and attention to detail.

Familiarity with e-philanthropy, direct mail, and volunteer coordination.

Strong organizational and project management skills; ability to prioritize in a fast-paced environment.

Collaborative team player with excellent communication skills.

Comfortable adapting to change and working in dynamic situations.

Work Environment

Office-based role with occasional off-site meetings and events. Requires high energy, professionalism, and interaction with staff, leadership, and donors. Physical demands are typical of office work and event support.

Compensation & Benefits

Salary: $45,000-$55,000, commensurate with experience.

Comprehensive benefits package: medical, dental, vision, disability, life insurance, 401(k) with match, paid holidays, and PTO.

Equal Opportunity Employer.