Development Coordinator

Interfaith Works; Rockville (MD); On-site; USD 53,000 - 58,000; Full time

Job summary

Interfaith Works in Rockville, MD is seeking a Development Coordinator to support fundraising operations within the Development & Communications team. You will manage donor data in the CRM, coordinate printing and mail campaigns, and support fundraising events and campaigns.

The role requires strong organizational and interpersonal skills, experience with a CRM such as Bloomerang or Salesforce, and proficiency in Microsoft Office.

Qualifications

• CRM proficiency and data accuracy in donor systems (e.g., Bloomerang, Salesforce).
• Strong organizational and time-management skills with attention to detail.
• Ability to prioritize tasks across campaigns, events, and reporting.
• Excellent communication and collaboration with multiple teams.

Responsibilities

• Process donations and assign correct codes to Finance.
• Coordinate printing/mail vendor services for campaigns and events.
• Maintain donor data in the CRM and generate weekly/monthly reports.
• Support budgeting, expenses tracking, and reconciliation with Finance.

Skills

CRM proficiency

Data management

Organization

Communication

Teamwork

Tools

Salesforce

Bloomerang

Microsoft Office

Job description

Position Title: Development Coordinator
Department: Development & Communications
Reports to: Director of Development & Communications
Employment Status: Full-Time
FLSA Status: Exempt
Salary: $53,000 - $58,000
Position Summary
The Development Coordinator will support fundraising strategy and operations for IW's Development & Communications team with primary responsibility for the management of donor data systems, vendor partnership coordination, coordination of IW's donation and acknowledgement processes, tracking of department expenses, and support of fundraising events, campaigns, and other activities.
Essential Duties And Responsibilities
The essential functions include, but are not limited to the following:

• Fundraising Campaign Assistance
  • Process incoming donations daily, including providing correct codes to Finance
  • Coordinate printing and mail vendor(s) for at least three yearly campaigns, and pop-up campaigns as needed
  • Prepare timely acknowledgement letters and update acknowledgement letters quarterly
• Donation Processing:
  • Process donation reports monthly, including providing correct codes to Finance
• Manage Nation-wide Charitable Registration Vendor Relationship
  • Coordinate across Office of CEO and Finance to maintain nation-wide compliance
  • Operate as first point of contact for IW for Secretary of State offices
  • Process invoices in a timely manner for Office of Chief of Staff
• Reporting and Data Maintenance
  • Maintain excellent records in CRM, including task creation and management
  • Provide weekly reports to relevant departments
  • Support the development of standardized or customized donor reports, as requested
  • Provide data for Director’s monthly reports to IW Board of Directors Development Committee
  • Provide monthly reports across donation processors to Finance Office
  • Import in-kind donors from across IW programs into CRM on a monthly basis
  • Assist Manager of Individual & Community Giving with monthly reconciliation with Finance records
• "Event in a Box', Supply, and Event Management
  • Prepare (sometimes deliver/retrieve) supplies needed for public and internal-IW events to ensure successful events and branding consistency
  • Process relevant data post-event in a timely manner
  • Work across departments to staff public IW events
  • Coordinate with Operations and relevant Program Directors to maintain adequate supplies across IW locations (ex/ letterhead)
  • Process supply requests on behalf of Development and Communications Team
  • Assist with organizing events and tours to ensure smooth and successful events
• Public Profile Management
  • Answer main department email, phone, and mail to address general inquiries from donors, forwarding to other team members when needed
  • Maintain IW's profile on charity reviewer websites (ex. Candid, Charity Navigator)
• Development and Communications Department Administration
  • Prepare and coordinate team meetings
  • Facilitate educational sessions across departments
  • Manage calendars: Communications, Grants, Campaign, Events and Tours, as needed
  • Vendor Management
    • Process invoices and submit them to Director in a timely manner
    • Process new vendors in conjunction with Office of Finance
    • Maintain IW's Business Reply Mail Permits with USPS
    • Liaison with print and mailing vendors for quarterly newsletter and other regular Communications projects
  • Departmental Budget
    • Draft expense budget in collaboration with Director based on goals from team members
    • Maintain campaign specific budgets
    • Track department expenses and apprise Director of spend rate
    • Reconcile with Finance records
    • Maintain record of gift cards received and report to Finance Office monthly
  • Workplace Giving
    • Provide coding and reports to Finance Office as needed
      

Minimum Qualifications (knowledge, Skills, And Abilities)

• Strong organizational skills that reflect an ability to perform and prioritize multiple tasks seamlessly with excellent attention to detail.
• Strong interpersonal skills.
• Demonstrated proactive approaches to problem-solving with strong decision-making capability.
• Ability to react with appropriate levels of urgency to situations and events that require quick response or turnaround.
• Proven ability to handle confidential information with discretion, be adaptable to various competing demands, and demonstrate the highest level of customer/client service and response.
• Highly resourceful team player with the ability to work independently.
• Must be available for occasional after-hours and weekend support.
• Experience using a CRM tool such as Bloomerang or Salesforce and an understanding of data accuracy within such a program.
• Strong experience in Microsoft Office Suite especially Outlook, and Calendar.
• Demonstrated experience organizing virtual meetings, e.g., Microsoft Teams and Zoom.
• Experience with