Responsibilities
Development Operations
- Maintain RPA’s CRM database (Salesforce), including updating contact records, entering gifts, producing reports, and supporting data integrity
- Support day-to-day administration of RPA’s online donation platform (DonorBox), including creating and updating donation pages
- Process contributions and prepare acknowledgments and tax receipts in a timely manner
- Create and track invoices, pledge reminders, and payment records
- Prepare donor lists, appeal lists, mailing lists, giving histories, and other reports to support fundraising, stewardship, and development planning
- Work with the Finance team to support coding, reconciliation, and revenue tracking
Prospect Research
- Conduct basic research on individual, corporate, foundation, and institutional prospects
- Prepare prospect profiles, giving histories, and relationship notes for funder meetings and outreach
- Support regular prospect and pipeline review, with a focus on the Board of Directors, State Committees, corporate supporters, and institutional funders
Donor, Board & Event Support
- Support administrative tasks for the Nominating & Governance Committee of the Board, including meeting preparation and candidate communications
- Respond to or route routine donor questions related to contributions, contact updates, and stewardship events
- Provide on-site or virtual support for major RPA events and select cultivation and stewardship events as needed
- Handle donor, board, financial, and prospect information with discretion and confidentiality
Qualifications
- At least 1 year of experience in nonprofit development, administration, operations, or related work
- Strong attention to detail and commitment to accuracy
- Excellent organizational skills and ability to manage recurring deadlines
- Comfort working with data, databases, spreadsheets, and online platforms
- Experience with Salesforce or another CRM preferred, but not required
- Strong research skills and ability to summarize information clearly and accurately
- Good written and verbal communication skills
- Strong interpersonal skills and comfort communicating with donors, board members, partners, and other external stakeholders
- Ability to work independently, ask questions, manage multiple tasks, and follow through
- Proficiency with Google Workspace and Microsoft Office
- Familiarity with DonorBox, iWave, Asana, Slack, or similar tools a plus
- Interest in nonprofit fundraising, civic engagement, urban planning, or public policy a plus
Compensation
This is a full-time position with retirement, health, vision, and dental benefits. Salary and title are commensurate with skills and experience in a range from $62,000 to $65,000.
This position is hybrid, consisting of a combination of remote work, in-person meetings and events, as well as 1-2 days per week in RPA’s NYC office in Lower Manhattan. Work may occasionally include evening or weekend meetings.
About RPA
RPA is an urban planning nonprofit, non-partisan organization that conducts planning, research, and advocacy to prepare the NY-NJ-CT metro region for the challenges of the next generation. These include major infrastructure, urban planning, housing, environment, and climate policies and investments.
RPA is a workplace that values diversity. Employment and promotional opportunities are equal opportunity without regard to race, color, gender, age, sexual orientation, disability or any other protected characteristic as established by law.