Detroit CAC Admin & Support Specialist

The Guidance Center; Detroit (MI); On-site; USD 22,000 - 31,000; Full time

Job summary

The Guidance Center is seeking a Support Staff II for the Kids-TALK CAC program at our Detroit location. You will handle a variety of clerical duties, manage communications, and support administrative processes to ensure smooth operations and confidential handling of client information.

The role requires a high school diploma with clerical/reception experience and strong computer skills. A market-based compensation package includes salary at and above the stated starting hourly rate, plus

Qualifications

• High School diploma required; 2+ years clerical/reception experience preferred.
• Proficient in computer programs, especially Microsoft Excel and word processing software.
• Excellent written, verbal, communication, organizational and multitasking skills.

Responsibilities

• Answer incoming telephone calls in a timely and professional manner.
• Greet families and staff entering the building and assist as needed.
• Monitor family waiting room and coordinate schedules for CAC interviews and evaluations.
• Prepare reports, correspondence and maintain confidentiality of clients.

Skills

Customer service

Attention to detail

Multitasking

Education

High School diploma

Tools

Microsoft Excel

Word processing software

Job description

The Guidance Center is seeking a Support Staff II for the Kids-TALK CAC program at our Detroit location. You will handle a variety of clerical duties, manage communications, and support administrative processes to ensure smooth operations and confidential handling of client information.

The role requires a high school diploma with clerical/reception experience and strong computer skills. A market-based compensation package includes salary at and above the stated starting hourly rate, plus