Detox Coordinator

Mountainside; Connecticut; Hybrid; USD 26,000 - 30,000; Full time

Benefits offered by this job

Comprehensive benefit package

Paid Time Off after 1 year

Paid holidays including Multicultural

401(k) with employer matching

Free meals on Canaan campus

Wellness reimbursement

Job summary

Mountainside Treatment Center in Canaan, CT, is seeking a Detox Coordinator to manage patient census, medical records, and provider orders within a HIPAA-compliant environment.

You will coordinate communications across nursing, medical staff, pharmacy, and admissions; maintain accurate documentation; and ensure timely scheduling of exams and referrals, with a Monday–Friday schedule. This role emphasizes confidentiality and regulatory readiness.

Qualifications

• High School Diploma or GED required.
• Knowledge of medical terminology required.
• 1–2 years of clerical or administrative experience required.
• Experience in behavioral health, detoxification, or inpatient healthcare strongly preferred.
• Excellent oral and written communication skills.
• Excellent organization and time management skills.

Responsibilities

• Maintain accurate and timely patient census records.
• Assemble, audit, and maintain medical records to ensure completeness and compliance.
• Transcribe and enter dictated provider orders into the EHR per policy.
• Enter medication, laboratory, diet, and treatment orders accurately.
• Escalate unclear or conflicting orders prior to entry.
• Process provider orders per policy and route appropriately.
• Ensure diagnostic orders are documented and communicated.
• Schedule admission histories and physical examinations within regulatory timeframes.
• Coordinate nutrition consults and provider evaluations as directed.
• Track pending referrals to ensure timely completion.
• Monitor lab and diagnostic results and notify appropriate staff.
• Support medical record audits and documentation compliance.
• Maintain PHI confidentiality in accordance with HIPAA.
• Facilitate timely communication between nursing, medical staff, pharmacy, admissions, and ancillary departments.
• Ensure real-time updated patient lists and bed board status.
• Assist with admissions, transfers, and discharges to prevent information gaps.
• Maintain secure, organized nursing station and documentation areas.
• Submit maintenance or safety work orders promptly when hazards are identified.
• Participate in emergency preparedness drills as required.
• Answer and triage incoming calls confidentially.
• Coordinate outside appointments and transportation logistics as directed.
• Prepare interdisciplinary meeting materials.
• Maintain supply inventory for unit administrative materials.
• Support scheduling communications and shift report preparation.

Skills

Medical terminology

Record management

HIPAA compliance

Communication skills

Organization & time management

Education

High School Diploma or GED

Tools

EHR system

Job description

Description

Detox Coordinator

Canaan, CT

About the Position:

The Detox Coordinator serves as the administrative and communication coordinator for the detoxification unit. This position supports safe, compliant, and efficient unit operations by managing patient census, maintaining medical record integrity, processing provider orders, and facilitating interdisciplinary communication. The Detox Coordinator plays a critical role in documentation accuracy, patient safety processes, confidentiality compliance (HIPAA), and regulatory readiness.

Schedule:

Monday - Friday: 8:00 am - 4:30 pm

Your Role:

• Maintain accurate and timely patient census records.
• Assemble, audit, and maintain medical records (electronic and/or paper) to ensure completeness and compliance.
• Transcribe and enter dictated provider orders into the Electronic Health Record (EHR) in accordance with organizational policy.
• Maintain strict accuracy when entering medication, laboratory, diet, and treatment orders.
• Escalate any unclear, incomplete, or conflicting orders to the provider or supervising nurse prior to entry.
• Process provider orders per organizational policy, ensuring accuracy and appropriate routing.
• Ensure diagnostic orders (e.g., labs, EKGs) are documented, scheduled and communicated appropriately.
• Schedule all admission History & Physical examinations within required regulatory timeframes.
• Coordinate and schedule nutrition consults, medical provider evaluations, and sick visits based on physician orders or interdisciplinary referrals.
• Track pending referrals to ensure timely completion of ordered services.
• Monitor receipt of laboratory and diagnostic results; notify nursing staff of pending or abnormal results per protocol.
• Support medical record audits and documentation compliance initiatives.
• Maintain secure handling of Protected Health Information (PHI) in accordance with HIPAA regulations.
• Facilitate timely communication between nursing, medical staff, pharmacy, admissions, and ancillary departments.
• Ensure updated patient lists and assignment sheets reflect real-time changes.
• Ensure transfer and discharge dates are accurately entered and updated in the EHR
• Maintain accurate bed board status and communicate updates to interdisciplinary team as appropriate
• Immediately lift urgent communication or safety concerns to appropriate clinical leadership.
• Assist with coordination of admissions, transfers, and discharges to prevent information gaps.
• Maintain orderly, organized, and secure nursing station and documentation areas.
• Ensure charts and confidential materials are secured at all times.
• Support compliance with infection prevention protocols by maintaining clean and organized administrative spaces.
• Submit maintenance or safety work orders promptly when hazards are identified.
• Participate in emergency preparedness drills and procedures as required.
• Answer and triage incoming calls professionally and confidentially.
• Coordinate outside appointments and transportation logistics as directed.
• Prepare interdisciplinary meeting materials (census reports, care coordination lists, etc.).
• Maintain supply inventory for unit administrative materials.
• Support scheduling communications and shift report preparation.

Qualifications:

• High School Diploma or GED required.
• Knowledge of medical terminology required.
• 1–2 years of clerical or administrative experience required.
• Experience in behavioral health, detoxification, or inpatient healthcare strongly preferred.
• Excellent oral and written communication skills.
• Excellent organization and time management skills.

Compensation:

The base rate of pay for this position is $19.00 to $22.00 per hour. Actual pay is determined based on a number of job-related factors including skills, education, training, credentials, experience, scope and complexity of role responsibilities, geographic location, performance, and working conditions.

Benefits:

• Comprehensive benefit package
• Paid Time Off (which increases after 1 year with Mountainside)
• Paid holidays including a Multicultural Holiday
• 401(k) with employer matching
• Free meals while working on the Canaan campus
• Monthly $75.00 wellness reimbursement. Our Wellness Reimbursement benefit is meant to encourage employees to engage in productive self-care to avoid burnout and compassion fatigue.

About Mountainside:

Mountainside Treatment Center is a dynamic, fast-paced and growing recovery facility that values innovation and an obsession with providing Best in Class service to our Clients. Founded in 1998, we are a leading behavioral healthcare provider dedicated to treating alcohol dependency and drug addiction. Accredited by The Joint Commission and CARF for its high standards of care, Mountainside seeks out passionate and talented individuals to join its staff. We believe that every employee, regardless of position, plays a vital role in our success.

Here at Mountainside Treatment Center, we strongly prefer all employees to be fully vaccinated for Covid-19 (including regularly scheduled boosters) and the Flu as recommended by the CDC.

Mountainside is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities.