Detention Support Specialist — Public Safety & Operations

Polk County Sheriff's Office; Florida; On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Medical, Dental, Vision

10 Paid Holidays

Paid Time Off

Direct Deposit, Bi-Weekly Pay Checks

Tuition Reimbursement

Education Incentives

Free Employee Health Clinic

Wellness Incentives

FRS Retirement

Employee Assistance Program (EAP)

Free Employee Gym

Life Insurance

Deferred Compensation Plan

Job summary

Polk County Sheriff's Office seeks a Detention Support Specialist (Civilian) to perform operations, clerical and public relations duties within the Detention Department. The role emphasizes teamwork, polite customer service, and handling high-pressure situations.

Essential duties include operating doors and monitoring inmate activity, with training within 12 months. Eligible candidates must have a high school diploma or GED and will receive benefits such as medical, dental, vision, and

Qualifications

• High School or GED required.
• Detention Support Specialist certification to be completed within one year of appointment.
• Must complete agency keyboarding classes during the first twelve (12) months of employment.
• Must be able to read and write English and operate standard office equipment.

Responsibilities

• Operate security doors.
• Handle inmate property.
• Monitor movement of visitors.
• Monitor inmate activity.
• Communicate via portable radio.
• Provide information to the public.
• Assist other Detention members.
• Maintain office logs.
• Track inmate movement via computer.
• Document visitors.
• Maintain office supply inventory.
• Distribute mail.
• Communicate via telephone.

Skills

Communication

Alphabetizing

Observation

Computer

Basic mathematical

Telephone

Interpersonal

Clerical

Keyboarding

Analytical

Education

High School or GED

Detention Support Specialist (to be completed within one year of appointment)

Tools

Job description

Polk County Sheriff's Office seeks a Detention Support Specialist (Civilian) to perform operations, clerical and public relations duties within the Detention Department. The role emphasizes teamwork, polite customer service, and handling high-pressure situations.

Essential duties include operating doors and monitoring inmate activity, with training within 12 months. Eligible candidates must have a high school diploma or GED and will receive benefits such as medical, dental, vision, and