Detention Support Specialist

Polk County Sheriff's Office; Florida; On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Medical, Dental, Vision

10 Paid Holidays

Paid Time Off

Direct Deposit, Bi-Weekly Pay Checks

Tuition Reimbursement

Education Incentives

Free Employee Health Clinic

Wellness Incentives

FRS Retirement

Employee Assistance Program (EAP)

Free Employee Gym

Life Insurance

Deferred Compensation Plan

Job summary

Polk County Sheriff's Office seeks a Detention Support Specialist (Civilian) to perform operations, clerical and public relations duties within the Detention Department. The role emphasizes teamwork, polite customer service, and handling high-pressure situations.

Essential duties include operating doors and monitoring inmate activity, with training within 12 months. Eligible candidates must have a high school diploma or GED and will receive benefits such as medical, dental, vision, and

Qualifications

• High School or GED required.
• Detention Support Specialist certification to be completed within one year of appointment.
• Must complete agency keyboarding classes during the first twelve (12) months of employment.
• Must be able to read and write English and operate standard office equipment.

Responsibilities

• Operate security doors.
• Handle inmate property.
• Monitor movement of visitors.
• Monitor inmate activity.
• Communicate via portable radio.
• Provide information to the public.
• Assist other Detention members.
• Maintain office logs.
• Track inmate movement via computer.
• Document visitors.
• Maintain office supply inventory.
• Distribute mail.
• Communicate via telephone.

Skills

Communication

Alphabetizing

Observation

Computer

Basic mathematical

Telephone

Interpersonal

Clerical

Keyboarding

Analytical

Education

High School or GED

Detention Support Specialist (to be completed within one year of appointment)

Tools

Job description

Position Concept

SIGN-ON BONUSES FOR NEW HIRES

DETENTION SUPPORT SPECIALIST (CIVILIAN).........$1,000

**$500 UPON HIRE, AND $500 UPON PROBATION COMPLETION**

The Detention Support Specialist performs operations, clerical and public relations duties in the Department of Detention specific to the position.

The most important and essential job function of the position is attitude and includes the following: positive interaction and cooperation with co-workers, responding politely to customers, working as a team member, functioning under intense time pressure and responding in a positive manner to supervision.

The member may perform other related duties and tasks, as required and shall have the physical, mental and emotional abilities to perform the essential job duties of the position.

Employee Benefits

• Medical, Dental, Vision
• 10 Paid Holidays
• Paid Time Off
• Direct Deposit, Bi-Weekly Pay Checks
• Tuition Reimbursement
• Education Incentives
• Free Employee Health Clinic
• Wellness Incentives
• FRS Retirement
• Employee Assistance Program (EAP)
• Free Employee Gym
• Life Insurance
• Deferred Compensation Plan

Essential Functions

• Operate Security doors
• Handle inmate property
• Monitor movement of visitors
• Monitor inmate activity
• Communicate via portable radio
• Provide information to the public
• Assist other Detention members
• Maintain office logs
• Track inmate movement via computer
• Document visitors
• Maintain office supply inventory
• Distribute mail
• Communicate via telephone

Court Holding

• Monitor alarm/surveillance cameras

South County Jail Visitation

• Operate video visitation software
• Perform interior equipment check
• South County Jail receptionist
• Schedule professional visitation
• Track inmate Work Program certificates

Education, Professional Certification or License

• High School or GED
• Detention Support Specialist (to be completed within one year of appointment)

Professional Experience

• Must complete agency-provided keyboarding classes during the first twelve (12) months of employment

Environmental Conditions

• Works primarily in a closed, secure workplace

Knowledge of

• PCSO policy, procedures and benefitEmergency procedures
• Operation of control panel
• Appropriate forms and documents
• PCSO facilities and locations
• Inmate rules and regulations
• Inmate property procedures
• Criminal Justice system
• Communication radio codes
• Cell location
• Housing layout
• Security system
• Visitor log
• Special housing needs
• Inmate rights
• County and State agencies
• Resources
• Filing system
• Office supplies
• Key control

Ability to

• Read and write English
• Operate office equipment
• Recognize potential problems
• Perform inventory
• Operate surveillance equipment

Skills

• Communication
• Alphabetizing
• Observation
• Computer
• Basic mathematical
• Telephone
• Interpersonal
• Clerical
• Keyboarding
• Analytical

Physical Requirements

• Lift 25 lbs
• Carry 10 lbs.
• Squat
• Walk
• Sit for long periods
• Stand for long periods
• Hear at normal level or with accommodation
• See at normal range or with accommodation
• Speak English understandably
• Manual dexterity
• Ambulate independently
• Ability to look up frequently

Other

• FCIC/NCIC: Florida Crime Information Center/National Crime Information Center
• FDLE: Florida Department of Law Enforcement

Equal Employment Opportunity Employer M/F/D/V

Min

USD $40,161.68/Yr.

Max

USD $54,736.24/Yr.