Detention Facility Control Room Specialist

Jackson County, Missouri; Kansas City (MO); On-site; USD 22,000 - 28,000; Full time

Job summary

Jackson County, Missouri is seeking a Control Room Clerk in the Residential Services department to maintain security of a juvenile detention facility, monitor entrances, cameras, and log visits. The position is non-exempt and pays $16.28–$20.35 per hour.

Requires a high school diploma or equivalent and at least one year of experience in law enforcement, corrections, or security-related field, with overtime potential.

Qualifications

• Basic computer procedures and word processing and spreadsheet software.
• Good verbal and written communication skills.
• Good typing and alpha-numeric data entry skills.
• Ability to type a minimum of 35 wpm.
• Ability to provide effective customer service.
• Ability to work independently under minimal supervision.
• Ability to make sound decisions in accordance with laws, regulations, and departmental policies and procedures.
• Ability to communicate clearly and concisely, verbally and in writing, in a tactful and courteous manner with diverse parties.
• Ability to understand and follow oral and written instructions.
• Ability to establish and maintain effective working relationships with internal and external stakeholders from diverse cultures and backgrounds.

Responsibilities

• Control access in and out of the detention facility.
• Screen visitors and log their entries.
• Operate cameras and intercom systems.
• Log juvenile property and oversee visitation procedures.
• Track court dockets and prepare juveniles for court.
• Enter data in law enforcement databases.
• Respond to requests and electronic messages from law enforcement.
• Enter juvenile information from intake to discharge.

Skills

Basic computer skills

Verbal & written communication

Typing 35 wpm

Data entry skills

Customer service

Independent work

Education

High school diploma or equivalent

Job description

Jackson County, Missouri is seeking a Control Room Clerk in the Residential Services department to maintain security of a juvenile detention facility, monitor entrances, cameras, and log visits. The position is non-exempt and pays $16.28–$20.35 per hour.

Requires a high school diploma or equivalent and at least one year of experience in law enforcement, corrections, or security-related field, with overtime potential.