Detention Center Administrative Specialist

eddy; Carlsbad (NM); On-site; USD 39,000 - 43,000; Full time

Job summary

Eddy County Detention Center is seeking an Administrative Assistant to provide high-level office support to the Warden’s Office. The role covers answering phones, guiding the public, and managing the Inmate Fund Account system with cross-functional IT support for staff and inmates.

The successful candidate will process inmate billing and financial transactions, maintain records, prepare correspondence, and assist with public records requests using Next Request Portal, with Notary public

Qualifications

• Basic to intermediate office procedures.
• Intermediate to advanced computer experience.

Responsibilities

• Provide high-level administrative support to the Warden’s Office.
• Answer phones and assist the public with directions and questions.
• Manage the Inmate Fund Account system and provide tech support to staff and inmates.
• Elevate and place tickets to the Detention’s Inmate Phone/Tablet Provider.
• Maintain records including tablet issuance and restrictions; handle mail and supplies.
• Prepare correspondence, arrange appointments, and oversee money accounts.
• Handle inmate billing and financial transactions; ensure accurate records.
• Assist with public records requests via Next Request Portal; understand the OPRA.

Job description

Eddy County Detention Center is seeking an Administrative Assistant to provide high-level office support to the Warden’s Office. The role covers answering phones, guiding the public, and managing the Inmate Fund Account system with cross-functional IT support for staff and inmates.

The successful candidate will process inmate billing and financial transactions, maintain records, prepare correspondence, and assist with public records requests using Next Request Portal, with Notary public