Detail-Oriented Sales Support Specialist

Bartos Industries LLC; Irving (TX); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with company match

Disability insurance

Life insurance

Long-term care insurance

Accident policies

Paid vacation

Company holidays

Career growth opportunities

Job summary

Bartos Industries LLC in Irving, Texas is seeking a Sales Support Specialist to act as a vital link between customers and the sales team. You will ensure smooth communication, order processing, and timely updates.

If you are organized, proactive, and comfortable with Word, Excel, Outlook, and Access, you will thrive in our fast-paced environment and support the team in delivering exceptional service.

Qualifications

• Strong communication and relationship-building skills.
• Exceptional organizational skills and attention to detail.
• Ability to manage multiple tasks with professionalism and urgency.
• Proficient with Microsoft Word, Excel, Outlook, and Access.

Responsibilities

• Act as the main point of contact for customers, handling inquiries and providing updates.
• Support outside sales reps by tracking orders, following up on shipments, and managing customer communications.
• Resolve customer issues by identifying root causes and implementing effective solutions.
• Enter and track orders, manage files, and maintain accurate customer records.
• Coordinate drop shipments and warehouse communication to ensure on-time deliveries.
• Process returns and warranty parts, and manage internal documentation.

Skills

Strong communication

Organizational skills

Microsoft Word

Excel

Outlook

Access

Self-starter

Empathy

Education

4-year college degree preferred

Tools

N/A

Job description

Bartos Industries LLC in Irving, Texas is seeking a Sales Support Specialist to act as a vital link between customers and the sales team. You will ensure smooth communication, order processing, and timely updates.

If you are organized, proactive, and comfortable with Word, Excel, Outlook, and Access, you will thrive in our fast-paced environment and support the team in delivering exceptional service.