Detail-Oriented Office Assistant: Customer & Order Coordinator

Creative Metal Solutions; Sioux Falls (SD); On-site; USD 32,000 - 45,000; Full time

Benefits offered by this job

Health Plan

Dental Insurance

Vision Insurance

Life Insurance

Paid Time Off

SIMPLE IRA with employer match

Job summary

Creative Metal Solutions is seeking an Office Assistant to support day-to-day customer and administrative needs from estimate to completion. You'll work closely with an experienced team member who will train and guide you, helping you learn our processes and systems.

If you are organized, have strong written and verbal communication, attention to detail, and enjoy a busy environment, we'd love to hear from you.

Qualifications

• Strong organizational and time-management skills.
• Excellent written and verbal communication.
• Exceptional attention to detail and accuracy.
• Proactive, able to stay busy with minimal direction.
• Willingness to learn new products, processes, and software.
• Professional and friendly customer service.
• Proficient with Microsoft Office and email.
• QuickBooks Online experience is a plus (billing and invoicing).

Responsibilities

• Communicate with customers regarding their orders and questions.
• Prepare and email customer estimates.
• Process accepted estimates by creating sales orders and picking slips.
• Provide timely customer correspondence, mainly via email.
• Answer and direct incoming phone calls.
• Maintain accurate customer records.
• Perform general office and administrative tasks.
• Support inventory tracking and office organization when needed.
• Learn products, processes, and systems to assist customers and production.

Skills

Organizational skills

Time management

Written communication

Verbal communication

Attention to detail

Proactive approach

Customer service

Microsoft Office

Tools

Microsoft Office

QuickBooks Online

Job description

Creative Metal Solutions is seeking an Office Assistant to support day-to-day customer and administrative needs from estimate to completion. You'll work closely with an experienced team member who will train and guide you, helping you learn our processes and systems.

If you are organized, have strong written and verbal communication, attention to detail, and enjoy a busy environment, we'd love to hear from you.