Detail-Oriented Inside Sales Pro | Milwaukee

Triangle Fastener Corporation; New Berlin (WI); On-site; USD 40,000 - 60,000; Full time

Job summary

Triangle Fastener Corporation, a leading wholesale distributor, seeks a local Inside Sales Representative to join our Milwaukee, WI branch at 2224 S 162nd St, New Berlin. You’ll be the first point of contact for walk-in, phone, and email inquiries, handling quotes, orders, and day-to-day customer service to keep projects on track.

Ideal candidates bring 1+ year in sales-based customer service or 3+ years in inside sales, with a high school diploma or GED.

Qualifications

• 1+ year in sales-based customer service or related position.
• 3+ years in inside sales or similar position.
• High School Diploma or GED; associate degree preferred.

Responsibilities

• Providing timely and accurate customer quotes via phone, email, and in-person inquiries.
• Handling walk-in sales and guiding customers through product selections.
• Entering and processing orders with precision and speed.
• Collaborating with warehouse and inventory teams to ensure stock levels meet demand.
• Coordinating delivery schedules and providing updates to customers.
• Supporting the Outside Sales team by managing backend processes and customer follow-ups.
• Maintaining a clean and professional showroom and promoting featured products.
• Addressing and resolving customer issues proactively and professionally.
• Preparing and sending product samples, catalogs, and credit applications.
• Reviewing open sales reports and ensuring data integrity.
• Pulling counter orders as needed to ensure timely customer service.
• Working closely with the Branch Operations Manager and other sales staff daily.

Skills

Microsoft Office Suite/365

Multitasking

Communication skills

Team collaboration

Learn company software (CSD)

Customer-centric mindset

Sales acumen

Education

High School Diploma or GED

Associate degree in business, sales, or related field

Tools

CSD

Job description

Triangle Fastener Corporation, a leading wholesale distributor, seeks a local Inside Sales Representative to join our Milwaukee, WI branch at 2224 S 162nd St, New Berlin. You’ll be the first point of contact for walk-in, phone, and email inquiries, handling quotes, orders, and day-to-day customer service to keep projects on track.

Ideal candidates bring 1+ year in sales-based customer service or 3+ years in inside sales, with a high school diploma or GED.