Detail‑Focused Hotel Housekeeper — PTO & Benefits

Colwen Management Inc; Boston (MA); Hybrid; USD 30,000 - 36,000; Full time

Benefits offered by this job

Medical Insurance

Vision Insurance

401K Plan

Hotel Discount Travel Program

Paid Time Off

Employee Assistance Program

Training and Development

Job summary

AC Hotel Boston Downtown, part of Colwen Hotels, seeks motivated housekeepers to maintain guest rooms per brand standards. Responsibilities include cleaning, stocking, and responding to guest requests while ensuring privacy and safety.

The role requires detail orientation, efficiency, and the ability to work with minimal supervision. Benefits include comprehensive insurance, retirement options, and employee discounts.

Qualifications

• Prior experience as a cleaner or housekeeper, hotel experience preferred.
• Detail-oriented and thorough.
• Respect guest privacy with integrity.
• Ability to work quickly without compromising quality.
• Ability to work with little supervision and maintain a high level of performance.
• Excellent prioritization and time management skills.

Responsibilities

• Receive list of assigned rooms from manager and prioritize rooms.
• Clean, stock and maintain assigned guest rooms according to Colwen and brand standards of cleanliness.
• Respond promptly to requests from guests and other departments.
• Check the inventory of cleaning cart and add necessary supplies; transport cart to assigned floor/rooms.
• Ensure privacy of guests at all times.
• Knock and announce self before entering assigned guest rooms; return at a later time if room is occupied.
• Check amenities and supplies in rooms, restock according to standards.
• Neatly make beds and stock bath linens according to standard.
• Clean and disinfect bathrooms, kitchen, and/or coffee stations.
• Remove all trash, dirty linens, towels and room service items from rooms.
• Check that all appliances are in the room and in clean working order.
• Straighten desk area and furniture.
• Dust, polish furniture and remove marks /stains from walls and furnishing.
• Vacuum carpets and clean floors
• Notify maintenance department of needed maintenance or repairs
• Ensure room meets hotel standards with final walk around
• Ensure soiled linens are laundered, which may include loading hotel washers and dryers and folding sheets and towels
• Take found items to designated lost and found area
• Perform other duties as requested

Skills

Detail-oriented

Time management

Guest interaction

Independence

Prioritization

Efficiency

Job description

AC Hotel Boston Downtown, part of Colwen Hotels, seeks motivated housekeepers to maintain guest rooms per brand standards. Responsibilities include cleaning, stocking, and responding to guest requests while ensuring privacy and safety.

The role requires detail orientation, efficiency, and the ability to work with minimal supervision. Benefits include comprehensive insurance, retirement options, and employee discounts.