Hotel Housekeeper - Detail-Oriented, Flexible Schedule

Colwen Management Inc; Boston (MA); On-site; USD 28,000 - 29,000; Full time

Benefits offered by this job

Medical Insurance

Vision Insurance

Flexible Spending Accounts

Supplemental Insurance

Paid Time Off Programs

Employee Assistance Program

401K Plan – Traditional & Roth Options

Hotel Discount Travel Program for Assc

Exclusive Associate Discounts – Travel

Training and Development Programs

Job summary

Residence Inn Boston Downtown/South End, part of Colwen Hotels, is seeking motivated Housekeepers to maintain guest rooms to brand standards.

You will receive rooms list from the manager, clean and restock rooms, respond to guest requests, and ensure privacy and security. Experience in hotel housekeeping is preferred; strong attention to detail and time management are essential in a fast-paced environment.

Qualifications

• Prior experience as a cleaner or housekeeper, hotel experience preferred.
• Detail-oriented and thorough.
• Respect guest privacy and maintain high integrity.
• Ability to work quickly without compromising quality; under supervision.
• Good prioritization and time management.
• Willingness to work a rotational 7-day cycle including weekends and holidays.

Responsibilities

• Receive list of assigned rooms from manager and prioritize rooms.
• Clean, stock and maintain assigned guest rooms according to Colwen and brand standards of cleanliness.
• Respond promptly to requests from guests and other departments.
• Check the inventory of cleaning cart and add necessary supplies; transport cart to assigned floor/rooms.
• Ensure privacy of guests at all times.
• Knock and announce self before entering assigned guest rooms; return at a later time if room is occupied.
• Check amenities and supplies in rooms, restock according to standards.
• Neatly make beds and stock bath linens according to standard.
• Clean and disinfect bathrooms, kitchen, and/or coffee stations.
• Remove all trash, dirty linens, towels and room service items from rooms.
• Check that all appliances are in the room and in clean working order.
• Straighten desk area and furniture.
• Dust, polish furniture and remove marks /stains from walls and furnishing.
• Vacuum carpets and clean floors.
• Notify maintenance department of needed maintenance or repairs.
• Ensure room meets hotel standards with final walk around.
• Ensure soiled linens are laundered, which may include loading hotel washers and dryers and folding sheets and towels.
• Take found items to designated lost and found area.
• Perform other duties as requested.

Skills

Detail-oriented

Time management

Customer interaction

Integrity

Ability to work with little supervison

Teamwork

Job description

Residence Inn Boston Downtown/South End, part of Colwen Hotels, is seeking motivated Housekeepers to maintain guest rooms to brand standards.

You will receive rooms list from the manager, clean and restock rooms, respond to guest requests, and ensure privacy and security. Experience in hotel housekeeping is preferred; strong attention to detail and time management are essential in a fast-paced environment.