Detail-Driven Receiving & Lab Prep Specialist

NFPA Global Solutions Company; Woodbury (MN); On-site; USD 21,000 - 28,000; Full time

Job summary

NFPA Global Solutions Company is seeking a detail-oriented Receiving Associate to ensure samples are received, logged, documented, and prepared accurately for testing. You will be the first point of contact for customers, handling inquiries via phone and email while maintaining tidy records and organized lab supplies.

You will photograph samples, label and seal threads, and manage postal mailing tasks. This role requires strong attention to detail, reliability, and teamwork in a lab environment.

Qualifications

• Proficiency with Microsoft Office programs, including Outlook and Excel.
• Database experience; we use Microsoft Access.
• Familiarity with ISO quality systems is helpful but not required.
• Experience with UPS WorldShip and a postal meter is helpful.
• Candidates will be asked to complete a proficiency test as part of the hiring process.

Responsibilities

• Receive & Log Samples: Open incoming sample boxes and input each sample into our database for testing.
• Document & Prepare: Photograph incoming fire sprinkler samples and tape sprinkler threads with plumbing tape so they are ready for the lab.
• Take Care of Customers: Communicate with customers through phone calls and email correspondence, answering questions and keeping them informed.
• Keep the Lab Supplied: Assemble test kits, fill test kit orders, and stock inventory of supplies as needed.
• Handle Test Tags & Mailings: Laminate test tags and mail them using a postal meter.
• Manage Records & Retention: File samples and dispose of them after the two-month retention period, and recycle job folders after the one-year retention period.
• Support the Team: Take on miscellaneous duties as requested by the lab manager, accounts team, or administration team.

Tools

Microsoft Outlook

Microsoft Excel

Microsoft Access

UPS WorldShip

Postal meter

Job description

NFPA Global Solutions Company is seeking a detail-oriented Receiving Associate to ensure samples are received, logged, documented, and prepared accurately for testing. You will be the first point of contact for customers, handling inquiries via phone and email while maintaining tidy records and organized lab supplies.

You will photograph samples, label and seal threads, and manage postal mailing tasks. This role requires strong attention to detail, reliability, and teamwork in a lab environment.