Detail-Oriented Receiving & Lab Prep Specialist

Dyne Fire Protection Labs; Woodbury (MN); On-site; USD 21,000 - 26,000; Full time

Job summary

Dyne Fire Protection Labs is seeking a Receiving Associate in Minnesota to be the first point of contact for incoming fire sprinkler samples. You will log, document, photograph, and prepare items for testing, while providing friendly customer service via phone and email.

The role involves organizing lab supplies, handling test tags and mailings, and maintaining accurate records within the two-month sample retention window. A team-focused, detail-driven approach is essential.

Qualifications

• Proficiency with Microsoft Office programs, including Outlook and Excel.
• Database experience; we use Microsoft Access.
• Familiarity with ISO quality systems is helpful but not required.
• Experience with UPS WorldShip and a postal meter is helpful.
• Candidates will be asked to complete a proficiency test as part of the hiring process.

Responsibilities

• Receive & Log Samples: Open incoming sample boxes and input each sample into our database for testing.
• Document & Prepare: Photograph incoming fire sprinkler samples and tape sprinkler threads with plumbing tape so they are ready for the lab.
• Take Care of Customers: Communicate with customers through phone calls and email correspondence, answering questions and keeping them informed.
• Keep the Lab Supplied: Assemble test kits, fill test kit orders, and stock inventory of supplies as needed.
• Handle Test Tags & Mailings: Laminate test tags and mail them using a postal meter.
• Manage Records & Retention: File samples and dispose of them after the two-month retention period, and recycle job folders after the one-year retention period.
• Support the Team: Take on miscellaneous duties as requested by the lab manager, accounts team, or administration team.

Skills

Detail-oriented

Communication

Organized & Efficient

Customer-first mindset

Tools

Microsoft Access

Microsoft Excel

Outlook

UPS WorldShip

Postal meter

Job description

Dyne Fire Protection Labs is seeking a Receiving Associate in Minnesota to be the first point of contact for incoming fire sprinkler samples. You will log, document, photograph, and prepare items for testing, while providing friendly customer service via phone and email.

The role involves organizing lab supplies, handling test tags and mailings, and maintaining accurate records within the two-month sample retention window. A team-focused, detail-driven approach is essential.