Dessert Station Shift Lead

Felipe's Taqueria; New Orleans (LA); On-site; USD 40,000 - 48,000; Full time

Benefits offered by this job

Paid vacation

401(k) matching up to 4%

Supportive team environment

Growth into management

Job summary

Felipe's Taqueria in New Orleans, LA is seeking a dedicated Shift Lead to oversee the Heladería dessert station and mentor team members while delivering outstanding guest service. You will work closely with Restaurant Managers to ensure quality, cleanliness, and fast, accurate dessert preparation, plus assist with inventory, safety, and daily operations.

This full-time role offers growth into restaurant management and a supportive team environment.

Qualifications

• Leadership or training experience is a plus.
• Excellent guest service and communication skills.
• Ability to multitask in a fast-paced restaurant environment.

Responsibilities

• Lead the Heladería team and set the standard for guest service.
• Prepare desserts and specialty menu items according to Felipe's standards.
• Train, coach, and mentor team members.
• Ensure all recipes are prepared accurately and consistently.
• Monitor product quality, freshness, and presentation.
• Maintain a clean, organized, and fully stocked dessert station.
• Follow all food safety and sanitation procedures.
• Assist with inventory, ordering, and daily pars.
• Support the Manager on Duty with daily operations.
• Step in wherever needed to ensure an exceptional guest experience.

Skills

Leadership

Guest service

Communication

Multitasking

Attention to detail

Job description

Felipe's Taqueria in New Orleans, LA is seeking a dedicated Shift Lead to oversee the Heladería dessert station and mentor team members while delivering outstanding guest service. You will work closely with Restaurant Managers to ensure quality, cleanliness, and fast, accurate dessert preparation, plus assist with inventory, safety, and daily operations.

This full-time role offers growth into restaurant management and a supportive team environment.