Dessert Shop Shift Lead: Lead, Train & Delight Guests

Southern Pines Peach Cobbler Factory; Southern Pines (NC); Presencial; USD 19.000 - 25.000; Tempo parcial

Resumo da vaga

The Peach Cobbler Factory of Southern Pines is seeking a Shift Lead to support the General Manager by supervising and coordinating team members during shifts. You will help deliver guest service, maintain product quality, and keep the store clean and safe while ensuring smooth operations in GM's absence.

You will mentor Cobbleristas in dessert prep and service, follow brand recipes, manage inventory during shifts, handle cash with POS, and uphold hygiene and food safety compliance across all

Qualificações

• High school diploma or equivalent required.
• Experience in food service/retail preferred.
• ServSafe Certification or ability to obtain.
• Some leadership or supervisory experience preferred.
• Strong communication skills essential.
• Reliable, punctual, and flexible schedule.
• Ability to multitask and stay calm under pressure.
• Basic math skills for cash handling and comfort with POS.
• Commitment to hygiene and food safety.

Responsabilidades

• Lead shift in absence of General Manager; open/close and supervise tasks.
• Mentor and coach team members in dessert prep, food safety, POS, and service standards.
• Ensure recipes are followed and desserts meet brand quality and consistency.
• Maintain cleanliness, organization, and sanitation store-wide.
• Assist with inventory and inform manager of shortages.
• Handle customer interactions and resolve issues to ensure satisfaction.
• Operate POS and reconcile cash registers each shift.
• Monitor staff punctuality and schedule adherence.
• Maintain safety and food safety compliance with regulations.

Conhecimentos

Leadership

Communication

Reliability

Multitasking

Cash handling

POS familiarity

Flexibility

Formação

High school diploma or equivalent

ServSafe Certification

Ferramentas

POS systems

Descrição da vaga

The Peach Cobbler Factory of Southern Pines is seeking a Shift Lead to support the General Manager by supervising and coordinating team members during shifts. You will help deliver guest service, maintain product quality, and keep the store clean and safe while ensuring smooth operations in GM's absence.

You will mentor Cobbleristas in dessert prep and service, follow brand recipes, manage inventory during shifts, handle cash with POS, and uphold hygiene and food safety compliance across all