Desktop Systems Engineer – Windows/macOS/Linux, On‑Call

PVH (Tommy Hilfiger/Calvin Klein); New York (NY); On-site; USD 130,000 - 160,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401k with discretionary employer match

Short/Long-term disability

Life and AD&D insurance

HSA

Job summary

DRW is a diversified trading firm that combines sophisticated technology and people to operate globally. The Desktop Systems Engineering team supports all users, deploying and maintaining desktops, laptops, VMs, and mobile devices while driving innovation in endpoint technologies.

We value initiative, teamwork, and strong communication as we tackle cross‑functional projects with IT, security, and networking teams, including occasional travel to the Greenwich, Connecticut office for coverage

Qualifications

• Experience with desktop support across Windows, macOS, and Linux environments.
• Experience imaging, configuring Windows 11 for performance and security.
• Proficient in enterprise drive encryption with BitLocker/MBAM.
• Familiar with Office 365 suite and plugins.

Responsibilities

• Provide advanced desktop support for Windows, macOS, and Linux across offices and remote users.
• Build, configure, deploy, maintain, and upgrade desktops, laptops, VMs, and mobile devices.
• Troubleshoot hardware, software, OS, networking, and peripherals.
• Manage user provisioning, AD accounts, VPN, MFA, and security groups.
• Support conference room tech, AV systems, Zoom/Teams rooms.
• Monitor desktop infrastructure for performance, security, compliance.
• Collaborate with networking, security, storage, cloud teams on projects.
• Test and recommend new hardware/software and keep documentation updated.
• Support office moves and device rollouts; onboarding/offboarding.
• Occasional after-hours support and on-call rotations.

Skills

Workstation setup

Active Directory

Windows 11

Mobile device management

VMs/virtualization

Networking basics

SCCM/MEMCM

Zoom/Teams

Tools

Intune

Apple Business Manager

BitLocker

Job description

DRW is a diversified trading firm that combines sophisticated technology and people to operate globally. The Desktop Systems Engineering team supports all users, deploying and maintaining desktops, laptops, VMs, and mobile devices while driving innovation in endpoint technologies.

We value initiative, teamwork, and strong communication as we tackle cross‑functional projects with IT, security, and networking teams, including occasional travel to the Greenwich, Connecticut office for coverage