Desktop Support Technician

STORIS, Inc.; Mount Arlington (NJ); On-site; USD 60,000 - 80,000; Part time

Job summary

A leading company in software development seeks a part-time Desktop Support Technician to assist with employee-related hardware and software issues. This entry-level role offers flexible hours and responsibilities include troubleshooting, installation, and user account setup in a positive work environment with various perks.

Benefits

Flexible schedule with 16 to 24 hour work week

Complimentary snacks and beverages

Modern office space

Team-building events

Qualifications

• Entry level position.
• PC familiarity required.
• Good problem-solving and communication skills essential.

Responsibilities

• Assist in the resolution of in-house work tickets.
• Install and administer Windows-based software applications.
• Troubleshoot OS, hardware, and software problems.

Skills

Problem-solving

Communication

Interpersonal skills

Organizational skills

PC familiarity

Education

Computer Science major

Job description

Join to apply for the Desktop Support Technician role at STORIS, Inc.

Why Work at STORIS?

STORIS is proud to be recognized among the 2024 Top Workplaces in New Jersey by NJ.com and Jersey's Best! We are seeking a part-time Desktop Support Technician. The main role of this position is to assist with the support of employee-related hardware and software issues by responding to in-house work tickets assigned by the department manager. We offer a flexible schedule with a 16 to 24 hour work week.

Primary Responsibilities

• Assist in the resolution of in-house work tickets.
• Install and administer Windows-based software applications.
• Troubleshoot problems with existing OS, hardware, and software products.
• Install and configure new laptops and other hardware.
• Assist with user account setup and security procedures.
• Assist with facility-related tasks, such as equipment inventory, office and desk moves, and other needed facility maintenance.

Requirements

• Computer Science major
• PC familiarity
• Good problem-solving skills
• Excellent communication, interpersonal, and organizational skills.

STORIS focuses on creating a positive and friendly work environment, along with fun team-building events and a modern, renovated office space featuring a spacious kitchen with complimentary snacks, beverages, hot & cold brewed coffee, and much more!

STORIS is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability, or protected veteran status. We are committed to providing a workplace free of discrimination or harassment.

Seniority level

• Entry level

Employment type

• Part-time

Job function

• Information Technology

Industries

• Software Development