Desktop Support Student Trainee

University of Nevada, Las Vegas (UNLV); United States; On-site; USD 17,047 - 24,280; Part time

Job summary

The University of Nevada, Las Vegas (UNLV) is hiring a Desktop Support Student Worker for part-time help at the Reno campus. The role involves basic maintenance, software installations, and desktop support, requiring a commitment of approximately 20 hours per week.

Ideal candidates should be enrolled in at least 6 credits per semester, able to lift 30 pounds, and possess good communication skills. Starting compensation is $15/hour.

Qualifications

• Driver's license from any state.
• Physical ability to lift up to 30 pounds.
• Willingness to adhere to security standards.

Responsibilities

• Perform basic machine maintenance and troubleshooting.
• Install software and perform virus remediation.
• Maintain hardware and software inventory and documentation.

Skills

Basic experience and interest in computer support

Clear communication skills

Ability to follow security standards

Education

Proof of enrollment in at least 6 credits per semester

Job description

Desktop Support Student Worker – Part time, approx. 20 hours per week, hired at the University of Nevada, Reno campus.

Responsibilities

• Basic machine maintenance and troubleshooting
• Software installations
• Virus remediation using approved tools
• Hardware and software inventory and documentation
• Equipment lifecycle duties, including deploying new equipment and wiping old or defective equipment
• Basic printer (and other peripheral equipment) setup and maintenance
• Other duties as assigned

Qualifications

• Driver’s license (from any state)
• Physical ability to lift up to 30 pounds
• Proof of enrollment in at least 6 credits per semester with a cumulative GPA of 2.0 or higher
• Basic experience and interest in supporting business or personal computing, mobile devices, peripheral equipment, and simple troubleshooting
• Clear and concise communication skills
• Willingness to adhere to security standards and follow processes and instructions
• Dependable work schedule allowing approximately 20 hours per week
• Preferred: experience with installing and updating operating systems and software

Compensation

$15 per hour (starting). This position is exempt and not FTE.

Application Materials

Applicants must submit a current resume, a detailed cover letter, and the names, email addresses, and telephone numbers of four professional references willing to be contacted.

EEO Statement

NSHE is committed to providing a place of work and learning free of discrimination on the basis of age, disability, gender, military status, sexual orientation, genetic information, national origin, race, color, or religion. NSHE is an Equal Opportunity Employer.