Desktop Support Specialist

Infojini; Yukon (OK); On-site; USD 60,000 - 80,000; Full time

Job description

Job Requirements

• Extensive skill in the use of Microsoft Desktop products including but not limited to Windows, Outlook, SharePoint, MS Office Suite, and MS Teams. Required: 6 months
• Skill in troubleshooting tools and managing and administering desktops and wireless devices. Required: 6 months
• Strong Customer Service skills that include a “customer first” attitude. Required: 6 months
• Ability to communicate effectively verbally and in writing with individuals and groups.
• Provides troubleshooting, problem management, and escalation of issues to resolve and communicate resolution to customer concerns in a timely manner. Required: 6 months
• Knowledge of computer/mobile device applications and how they operate in an enterprise environment.
• Experience with creating training documentation.