DESKTOP SUPPORT SPECIALIST

Riggs Community Health; Lafayette (IN); On-site; USD 32,000 - 34,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

HSA employer-paid funds

Life insurance

Disability insurance

Paid time off

Paid holidays

Bonus

401(k) with match

Job summary

Riggs Community Health Center in Lafayette, IN is seeking a Desktop Support Specialist to join our IT team. The role focuses on supporting end-user workstations, Windows LAN, and healthcare IT operations in a fast-paced clinical environment.

You will troubleshoot problems, install and configure PCs and peripherals, implement security measures, and provide training to staff. The position offers a competitive benefits package and a commitment to patient care.

Qualifications

• Experience administering Windows-based LANs and end-user devices.
• Proficient with TCP/IP networking and troubleshooting.
• Ability to install/configure PCs, printers and related equipment.
• Experience with network security and access control.
• Ability to train users and provide clear guidance.
• Maintain confidentiality of patient information and work within HIPAA context.

Responsibilities

• Administers end-user workstations and supports end-user activities on a Windows LAN.
• Investigates user problems, identifies sources, and tests solutions.
• Installs, configures and maintains PCs, Windows networks, file servers, printers and related equipment.
• Performs software and application installations and upgrades.
• Plans and implements network security, managing host security and user management.
• Troubleshoots networks, systems and applications to resolve issues.
• Develops training for system users and maximizes use of networks and computing systems.
• Maintains confidentiality of information on the network.
• Assists personnel from other departments as a computer resource.
• Provides computer orientation to new and existing staff.
• Performs other duties as assigned by supervisor.

Skills

Windows OS

TCP/IP

LAN

Troubleshooting

Security

User training

Tools

Windows Workstations

Printers

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

DESKTOP SUPPORT SPECIALIST

FT Professional General, Lafayette, IN, US

6 days ago Requisition ID: 1716

Salary Range: $23.00 To $25.00 Hourly

Join the fast-paced world of clinical IT operations. Riggs Community Health Center is seeking a knowledgeable, trusted, and professional Desktop Support Specialist to join our IT team. Healthcare IT is not like your typical home-computer service desk! Enjoy a complex, and ever-evolving, high tech work space. If you are a multi-tasker, service-oriented, and love a challenge, this may be the job for you. Our IT department ensures the safety and compliance of confidential medical records and integral office technology functions. Riggs Community Health Center...Improving Health. Improving Lives.

Riggs Community Health Center is a highly rated Federally Qualified Health Center (FQHC) dedicated to the mission of improving access to quality, cost effective, comprehensive health care with respect and compassion to under-served community members. The right candidate will share our mission and will reap the rewards of a fulfilling career in helping our community. We offer a competitive benefits package including attractive salary, medical, dental, vision, up to $700 in HSA employer-paid funds, life insurance, short term & long term disability, 3 weeks paid time off, 8 paid holidays, bonus, 401(k) with match, and more!

• Administers end-user workstations and supports end-user activities utilizing TCP/IP on a Microsoft Windows-based local area network (LAN).
• Investigates user problems and identifies their source; determines possible solutions; tests and implements solutions.
• Installs, configures and maintains personal computers, Windows networks, file servers, network cabling, and other related equipment, devices and systems; adds or upgrades and configures disk drives, printers and related equipment.
• Performs and/or oversees software and application installation and upgrades.
• Plans and implements network security, managing host security, file permissions, file system integrity, and adding and deleting users.
• Troubleshoots networks, systems and applications to identify and correct malfunctions and other operational difficulties.
• Develops and conducts various training and instruction for system users on operating systems and other applications; assists users in maximizing use of networks and computing systems.
• Maintains confidentiality with regard to the information being processed, stored or accessed by the end-users on the network.
• Assists personnel of other departments as a computer resource.
• Provides computer orientation to new and existing company staff.
• Performs other duties as assigned by supervisor.

Location & Work Authorization: Applicants must currently reside within a reasonable commuting distance of the position. Relocation assistance is not offered for this position. Applicants must be legally authorized to work in the United States. Employer-sponsored immigration or visa assistance is not available for this position.

Join the fast-paced world of clinical IT operations. Riggs Community Health Center is seeking a knowledgeable, trusted, and professional Desktop Support Specialist to join our IT team. Healthcare IT is not like your typical home-computer service desk! Enjoy a complex, and ever-evolving, high tech work space. If you are a multi-tasker, service-oriented, and love a challenge, this may be the job for you. Our IT department ensures the safety and compliance of confidential medical records and integral office technology functions. Riggs Community Health Center...Improving Health. Improving Lives.

Riggs Community Health Center is a highly rated Federally Qualified Health Center (FQHC) dedicated to the mission of improving access to quality, cost effective, comprehensive health care with respect and compassion to under-served community members. The right candidate will share our mission and will reap the rewards of a fulfilling career in helping our community. We offer a competitive benefits package including attractive salary, medical, dental, vision, up to $700 in HSA employer-paid funds, life insurance, short term & long term disability, 3 weeks paid time off, 8 paid holidays, bonus, 401(k) with match, and more!

Essential Duties:

• Administers end-user workstations and supports end-user activities utilizing TCP/IP on a Microsoft Windows-based local area network (LAN).
• Investigates user problems and identifies their source; determines possible solutions; tests and implements solutions.
• Installs, configures and maintains personal computers, Windows networks, file servers, network cabling, and other related equipment, devices and systems; adds or upgrades and configures disk drives, printers and related equipment.
• Performs and/or oversees software and application installation and upgrades.
• Plans and implements network security, managing host security, file permissions, file system integrity, and adding and deleting users.
• Troubleshoots networks, systems and applications to identify and correct malfunctions and other operational difficulties.
• Develops and conducts various training and instruction for system users on operating systems and other applications; assists users in maximizing use of networks and computing systems.
• Maintains confidentiality with regard to the information being processed, stored or accessed by the end-users on the network.
• Assists personnel of other departments as a computer resource.
• Provides computer orientation to new and existing company staff.
• Performs other duties as assigned by supervisor.

Location & Work Authorization: Applicants must currently reside within a reasonable commuting distance of the position. Relocation assistance is not offered for this position. Applicants must be legally authorized to work in the United States. Employer-sponsored immigration or visa assistance is not available for this position.

Monday - Friday: 8:00am - 5:00pm (some minor variation may be expected due to limited special projects or urgent need for IT support)