DESKTOP SUPPORT SPECIALIST

Riggs Community Health Center, Inc.; Lafayette (IN); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

HSA employer-paid funds

Life insurance

Short/Long-term disability

Paid time off

Paid holidays

Bonus

401(k) with match

Job summary

Riggs Community Health Center, Inc. is seeking a Desktop Support Specialist to join our IT team in Lafayette, IN.

This full-time professional role focuses on providing end-user IT support, maintaining Windows workstations, and ensuring secure, reliable network operations in a clinical environment. The ideal candidate will manage end-point devices, troubleshoot hardware and software issues, support networked services, and assist staff with using IT resources.

Qualifications

• Experience administering end-user workstations and Windows-based LAN environments.
• Familiarity with TCP/IP networks and basic network concepts.
• Ability to support end-users, troubleshoot issues, and implement solutions.

Responsibilities

• Administers end-user workstations and supports end-user activities utilizing TCP/IP on a Microsoft Windows LAN.
• Investigates user problems, identifies sources, tests and implements solutions.
• Installs, configures and maintains PCs, Windows networks, file servers, and printers.
• Maintains confidentiality of information processed, stored or accessed by end-users.
• Provides computer orientation and training to new staff.

Skills

Windows OS

TCP/IP networking

End-user support

Network security basics

Hardware troubleshooting

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

DESKTOP SUPPORT SPECIALIST

FT Professional General, Lafayette, IN, US

2 days ago Requisition ID: 1716

Join the fast-paced world of clinical IT operations. Riggs Community Health Center is seeking a knowledgeable, trusted, and professional Desktop Support Specialist to join our IT team. Healthcare IT is not like your typical home-computer service desk! Enjoy a complex, and ever-evolving, high tech work space. If you are a multi-tasker, service-oriented, and love a challenge, this may be the job for you. Our IT department ensures the safety and compliance of confidential medical records and integral office technology functions. Riggs Community Health Center...Improving Health. Improving Lives.

Riggs Community Health Center is a highly rated Federally Qualified Health Center (FQHC) dedicated to the mission of improving access to quality, cost effective, comprehensive health care with respect and compassion to under-served community members. The right candidate will share our mission and will reap the rewards of a fulfilling career in helping our community. We offer a competitive benefits package including attractive salary, medical, dental, vision, up to $700 in HSA employer-paid funds, life insurance, short term & long term disability, 3 weeks paid time off, 8 paid holidays, bonus, 401(k) with match, and more!

Essential Duties

• Administers end-user workstations and supports end-user activities utilizing TCP/IP on a Microsoft Windows-based local area network (LAN).
• Investigates user problems and identifies their source; determines possible solutions; tests and implements solutions.
• Installs, configures and maintains personal computers, Windows networks, file servers, network cabling, and other related equipment, devices and systems; adds or upgrades and configures disk drives, printers and related equipment.
• Performs and/or oversees software and application installation and upgrades.
• Plans and implements network security, managing host security, file permissions, file system integrity, and adding and deleting users.
• Troubleshoots networks, systems and applications to identify and correct malfunctions and other operational difficulties.
• Develops and conducts various training and instruction for system users on operating systems and other applications; assists users in maximizing use of networks and computing systems.
• Maintains confidentiality with regard to the information being processed, stored or accessed by the end-users on the network.
• Assists personnel of other departments as a computer resource.
• Provides computer orientation to new and existing company staff.
• Performs other duties as assigned by supervisor.

Location & Work Authorization: Applicants must currently reside within a reasonable commuting distance of the position. Relocation assistance is not offered for this position. Applicants must be legally authorized to work in the United States. Employer-sponsored immigration or visa assistance is not available for this position.

Monday - Friday: 8:00am - 5:00pm (some minor variation may be expected due to limited special projects or urgent need for IT support)