Desktop Support Specialist

TEKsystems; Baltimore (MD); On-site; USD 80,000 - 100,000; Full time

Job summary

TEKsystems is seeking a Desktop Support Specialist based in Baltimore to provide technical support to employees and clinicians. The role includes deploying images, troubleshooting M365 suite issues, and addressing network connectivity incidents. Ideal candidates will have experience using deployment tools such as Intune, SCCM, or MDT Toolkit.

Benefits

Medical, dental & vision

401(k) Retirement Plan

Life Insurance

Short and long-term disability

Health Spending Account

Transportation benefits

Employee Assistance Program

Paid Time Off

Qualifications

• Prior experience deploying images for new/refurbished devices.
• Experience supporting and troubleshooting issues within the M365 suite.
• Familiar with network configuration and connectivity.

Responsibilities

• Imaging and deployments for new hires.
• Handling ticket escalations from the ServiceDesk.
• Providing in-person deskside support for end users onsite.

Skills

Deploying images

Troubleshooting network issues

Support for M365 suite

Tools

Intune

SCCM

MDT Toolkit

Job description

Join to apply for the Desktop Support Specialist role at TEKsystems

Join to apply for the Desktop Support Specialist role at TEKsystems

Our client is looking to hire a Desktop Technician to work onsite. This position will support internal employees as well as the clinicians and medical professionals out in the field. The end user computing team works through three rotations 1. Imaging and deployments for new hires 2. Ticket escalations from the ServiceDesk 3. In person deskside support for end users onsite.

Candidates will need to have prior experience deploying images for new hires utilizing a deployment tool such as intune, SCCM, or the MDT Toolkit. They will also need experience supporting and troubleshooting incidents within the M365 suite. Network configuration and connectivity incidents will also be frequent in this role.

Top Skills' Details

• Prior Experience deploying and troubleshooting Images for new and refurbished devices
• Intune, SCCM, MDT Toolkit are preferred
• Experience supporting the M365 suite
• Experience troubleshooting and resolving network/connectivity incidents
  
  
  

Pay And Benefits

The pay range for this position is $25.00 - $30.00/hr.

Requirements

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)
  
  
  

Workplace Type

This is a fully onsite position in Baltimore,MD.

Application Deadline

This position is anticipated to close on Jun 27, 2025.

About TEKsystems And TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

• Industries

  IT Services and IT Consulting

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